West Bay Twin Tower Al Shatt Street, 18181 Doha, Qatar
#40 of 199 hotels in Doha
Guests' ChoiceBased on 1832 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
9.4
Facilities
8.9
Staff
9.1
Value for money
8.5
Free WiFi
9.0
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End of dialog contentReviewed: 14 January 2025
Mohammed
Saudi ArabiaThe check in process was not smooth
Everything was almost perfect
Stayed in January 2025
Reviewed: 13 January 2025
Naeema
South AfricaThere wasn't anything really that I disliked
"I had a wonderful stay at this hotel. The location was perfect, within walking distance to the city center mall, which made exploring the area so convenient. The staff were friendly, pleasant, and always ready to assist with anything we needed. A special mention goes to Omar, the line duty manager, who truly made our stay exceptional. He was attentive, approachable, and ensured that every detail was taken care of. His warm personality and genuine care for guests stood out, making us feel valued and well looked after. Omar went above and beyond to see to our every need, always with a smile and a personal touch that made our experience unforgettable.
Stayed in January 2025
Reviewed: 13 January 2025
Leila
South AfricaDelux King Room is not big enough for a family of 4 ( x2kids) Room service did not clean. Only left towels for 2 people We had to constantly call housekeeping for milk and coffee
location excellent and right at the Metro. Friendly staff - Breakfast was excellent and variety was good.
Stayed in January 2025
Reviewed: 13 January 2025
Andrej
SlovakiaGreat location, a few meters from a Metro station and a large shopping mall. Very good room, clean and spacious. But it's pretty overpriced. For the price we paid, you can get more modern and luxurious accommodation. The breakfast was very good and the Moroccam staff working in the restaurant were absolutely phenomenal! Namely Aissam, Mourad, Youssef and Abdel. The lady at the restaurant reception, her name is Mumtaz, was incredibly nice and kind as well
Stayed in January 2025
Reviewed: 12 January 2025
Jennifer
AustraliaHelpful staff, spacious room, close to shops, excellent buffet breakfast
Stayed in December 2024
Reviewed: 10 January 2025
Khalifah
Kuwaitno thing
the room
Stayed in January 2025
Reviewed: 9 January 2025
Hawa
MozambiqueEverything
Stayed in January 2025
Reviewed: 9 January 2025
Norah
Saudi ArabiaNothing
Friendly helpful staff, great location, clean facilities and bedrooms, comfortable beds. Great experience overall.
Stayed in January 2025
Reviewed: 5 January 2025
Stephen
United KingdomA dressing table , mirror and plug next to it to enable a hairdryer to be plugged in so that it is easier for my wife to get ready of an evening
Amazing staff, location and clean hotel
Stayed in January 2025
Reviewed: 3 January 2025
S
QatarThe lobby lacked any activities even tho the hotel had space for it.
I had a wonderful stay at the Pullman Hotel. The location was perfect, situated in a vibrant area with easy access to nearby attractions. One highlight of my stay was their spicy pink sauce chicken pasta—it was absolutely delicious! The flavors were perfectly balanced, with just the right amount of spice. I’d definitely come back just for that dish and amazing overall fantastic experience!
Stayed in October 2024
Reviewed: 31 December 2024
Emma
KenyaN/A
Very friendly staff,clean spaces.
Stayed in December 2024
Reviewed: 30 December 2024
Emma
United KingdomPrice
Location
Stayed in November 2024
Reviewed: 30 December 2024
Mounir
QatarThe room that was given the first night did not meet our expectation and did not match the description advertised during the booking. Although It was changed the second night, the first "bad" impression we felt, took some time to disappear!
Great Location
Stayed in December 2024
Reviewed: 29 December 2024
Paul
SingaporeDidn’t note anything wrong about the hotel itself. The location isn’t the most central in Doha but there are 2 very easy to access malls nearby with all the amenities.
Exceptional welcoming, was quickly upgraded when they saw I had a family. The suite was unbelievable nice. Modern amenities, nice view, very spacious. Perfect for families. Room service came very quickly and food was on average delicious. The night room service team was super friendly, they allowed me to make one exceptional order due to my special condition and even apologised by sending me 2 free juices as they were 5 minutes late for the delivery. Thanks a lot guys!! Very good value for money.
Stayed in December 2024
Reviewed: 27 December 2024
Kristjan
SloveniaComfortable, clean and spacy
Stayed in December 2024
Reviewed: 24 December 2024
Marwah
Saudi ArabiaI didn’t find a hair dryer at my room
Everything
Stayed in December 2024
Reviewed: 22 December 2024
Kevin
United KingdomNice and friendly
Stayed in December 2024
Reviewed: 22 December 2024
Lyn
Australianone
Very good location. Staffs are all good.
Stayed in December 2024
Reviewed: 21 December 2024
Rayed
KuwaitCheck in time and readiness of the property time
Everything was great
Stayed in December 2024
Reviewed: 20 December 2024
Safar
BahrainEverything was perfect
Very clean and luxurious
Stayed in December 2024
Reviewed: 19 December 2024
Shadi
United Arab Emiratesall ok
location and clean
Stayed in December 2024
Reviewed: 18 December 2024
Kafi
Norway5 star service and breakfast
Stayed in December 2024
Reviewed: 18 December 2024
Takayuki
JapanCompared to the hotels in the City Center Mall side, this hotel is across the street and the room rates are suddenly(?) cheaper this time. Nevertheless, it was a very comfortable hotel, the staff were so polite and the breakfast was excellent. The only difference is whether you use exit 2 or exit 3 (this side) of the subway station (DECC). (And there is another shopping mall next door across a narrow street.)
Stayed in December 2024
Reviewed: 16 December 2024
Mohamed
EgyptEverything, the staff comes first, especially the front office all of them,and the location is very central 👍👍
Stayed in December 2024
Reviewed: 14 December 2024
Ahmad
Saudi ArabiaWe need currency exchange The hotel does not cash in Saudi riyals There is no microwave in the room and I went to use the one in the restaurant he refused because the food was not affiliated with the hotel
In fact I don't know who at all Whether from car service or from the reception and the cleaning staff of the rooms To be honest even the location of the hotel is special close to events and malls an experience that deserves replay Thank you Pullman thank you Qatar It is the first time I visit Qatar and of course because it will be the last
Stayed in December 2024
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