West Bay Twin Tower Al Shatt Street, 18181 Doha, Qatar
#40 of 199 hotels in Doha
Guests' ChoiceBased on 1832 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
9.4
Facilities
8.9
Staff
9.1
Value for money
8.5
Free WiFi
9.0
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End of dialog contentReviewed: 25 August 2024
Khaled
KuwaitThey don’t have a back door to exit to the other side
Nice area for comfort with all your needs and the hotel is close to everything
Stayed in August 2024
Reviewed: 22 August 2024
Muna
NorwayPleasure visiting Pullman Doha West Bay. The moment we arrived, staffs greeted with warmth and hospitality. We felt welcomed and comfortable. Well done and keep up the good work!
Stayed in August 2024
Reviewed: 22 August 2024
Nnannia
NigeriaThe pool and gym weren’t accessible during my stay.
The location, the price and the decor
Stayed in August 2024
Reviewed: 22 August 2024
Adil
KazakhstanGreat location, the room is clean and with nice view! Staff is friendly and helped a lot during early check-in and check out. Will definitely recommend the hotel
Stayed in July 2024
Reviewed: 20 August 2024
Mohamed
Qatarthank you for the staff room are specious and clean
Stayed in August 2024
Reviewed: 18 August 2024
Renato
PortugalThe pool wasn’t working
The staff
Stayed in August 2024
Reviewed: 16 August 2024
Tyro77
NigeriaBreakfast pricing was rather steep given the alternative offerings just across - at the city mall. We did more with 75 Riyals/ person than we could have done at the Pullman.
Proximity to the DECC metro, city mall and other fabulous tourist sites. In addition, the Price value for each room was within budget.
Stayed in August 2024
Reviewed: 16 August 2024
Henrietta
NigeriaAlthough I do understand this was only for this period. The only things that put a damper on our stay was the fact that we didn’t have access to the Spa or pool because they were closed for renovation. We had to leave the hotel for any type of entertainment. When you are on vacation with kids, you can’t keep them cooped up in the hotel room all day with nothing to do. We also were not impressed with the snacks and offerings in the Executive lounge. It was very meager and nothing special. I didn’t bother with it most times. I only went twice throughout my stay. There was more variety in the regular restaurants downstairs.
I loved everything about this hotel, the location was very central, close to everything with 2 lovely malls close by. The rooms and bathrooms were spacious, nice and clean. The staff were all friendly and welcoming especially the Concierge, always ready and willing to help with any request.
Stayed in August 2024
Reviewed: 13 August 2024
Kia
FinlandIn booking.com it was not mentioned clearly enough during the booking process, that the swimming pool was under construction work and was not available for use at the hotel. But the hotel’s reception/front desk staff made their best and even more, to offset this. So, special thanks for the kind and very thoughtful staff. The service was amazing.
The hotel was as nice as I expected. Very kind and thoughtful reception/front desk staff.
Stayed in August 2024
Reviewed: 11 August 2024
Amr
Saudi ArabiaNothing
Everything
Stayed in August 2024
Reviewed: 7 August 2024
Ibrahim
ZambiaThe pool and spa were under renovations so we couldn't swim or use the spa facilities
We enjoyed the breakfast and friendly staff. Location is also convenient for getting to the closest mall.
Stayed in August 2024
Reviewed: 5 August 2024
Tom
United KingdomStaff at checkin wasn't very warm - something just off with her attitude. Also the cost for early checkin was almost the same price as the entire room cost, which I found a bit cheeky given that I had to check out at 5am for a flight, so really spent the same amount of time in there as a regular guest staying for a night with normal check in/out times. Other staff were fine though. Shower was bad - kept leaking through the door, bathmat placed in front of the shower door meant that the door would not open properly, toiletries on the wall fell off. The TV was such a faff that I had to call the front desk to get someone to come and turn it on, and I'm a fairly technologically adept person.
Great location right by DECC metro, and not too far from the airport if needing to take an Uber. Gorgeous room and the bed was incredibly comfortable. Beautiful hotel in general.
Stayed in August 2024
Reviewed: 4 August 2024
Kamesh
QatarI had a mistake of not checking before checking in, that the pool is under renovation. So i missed it.
Everything. From room to the staffs.
Stayed in July 2024
Reviewed: 1 August 2024
Othmane
LuxembourgWe booked a room for a family of four. Two adults and two small children. We were offered a room with double bed. They charged us an extra 30 euros a night for a single bed. They also allow for only one additional bed. For the same amount of money, other hotels offer bigger rooms. Swimming pool was closed for maintenance for 45 days. Swimming pool was a main factor for the hotel selection. They offered pools at alternative hotels. The closest was 10 minutes away by car. Did not end up using the pool at the other hotels. Other hotels offer similar locations, larger family rooms for similar price or less.
Perfect location in the heart of Doha. Spotless. Hotel view.
Stayed in July 2024
Reviewed: 31 July 2024
Bilkisu
NigeriaI think you should improve a bit on breakfast options
Location
Stayed in July 2024
Reviewed: 30 July 2024
Othmane
Luxembourg- pool was being serviced for 45 days. It was not announced on booking.com. The pool was the reason why I picked the hotel. They offered an alternative pools but the closest was 10 minute drive. - had to pay 30 euros a night for extra bed for the kids. For the same amount of money or less , other hotels in Qatar offer two bed room suits.
- location - clean - city view from the 22nd floor - excellent luxury room.
Stayed in July 2024
Reviewed: 27 July 2024
Mohammed
Saudi ArabiaThey didn’t mention that the is a maintenance in swimming pool When i go there the swimming pool was closed.
The location was very good also the staff were very friendly 👌🏻 Furthermore it was One of the cleanest hotel 👍🏻
Stayed in July 2024
Reviewed: 22 July 2024
Rezwar
AustraliaI booked this hotel especially for the pool area and wasn’t aware that it was under construction. The alternative options were to book a time for a pool at other hotels which were not walking distance away.
The breakfast area was beautiful with lots of options. The room was stunning I couldn’t have been more comfortable. The staff were very kind and polite.
Stayed in July 2024
Reviewed: 22 July 2024
Jamaan
Saudi ArabiaNice hotel and nice staff.
Stayed in July 2024
Reviewed: 10 July 2024
Sandra
NigeriaThe breakfast menu was not diverse….
Everything was great…. I expect more diversity in the breakfast menu.
Stayed in July 2024
Reviewed: 9 July 2024
Ahmed
QatarAC; facilities, no activities for kids; tiny swimming pool.
Cleanliness, service
Stayed in June 2024
Reviewed: 6 July 2024
Abdulrahman
Saudi ArabiaNothing
Clean, great location, friendly staff
Stayed in June 2024
Reviewed: 1 July 2024
Rashed
United Arab EmiratesEvery thing was good
Clean hotel even the staff always smiling and they are helpful
Stayed in June 2024
Reviewed: 29 June 2024
Tochi
NigeriaI can't think of one yet
Hospitality was top notch from all service personnel
Stayed in June 2024
Reviewed: 29 June 2024
Aminat
NigeriaI wasnt able to heat up my food! That made me unhappy
The neatness of the room& the view
Stayed in June 2024
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