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Reviews of Pullman Doha West Bay 5 stars

West Bay Twin Tower Al Shatt Street, 18181 Doha, Qatar

#40 of 199 hotels in Doha

Guests' Choice

Review score

Based on 1832 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.4

  • Facilities

    8.9

  • Staff

    9.1

  • Value for money

    8.5

  • Free WiFi

    9.0

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Showing 151 – 175

  • Reviewed: 25 August 2024

    10
    Joyful
    • Leisure trip
    • Family with young children
    • Premium Deluxe King Room with Sofa
    • Stayed 3 nights
    • Submitted via mobile

    They don’t have a back door to exit to the other side

    Nice area for comfort with all your needs and the hotel is close to everything

    Stayed in August 2024

  • Reviewed: 22 August 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Premium Deluxe King Room with Sofa
    • Stayed 7 nights
    • Submitted via mobile

    Pleasure visiting Pullman Doha West Bay. The moment we arrived, staffs greeted with warmth and hospitality. We felt welcomed and comfortable. Well done and keep up the good work!

    Stayed in August 2024

  • Reviewed: 22 August 2024

    8.0
    Superb!
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 5 nights
    • Submitted via mobile

    The pool and gym weren’t accessible during my stay.

    The location, the price and the decor

    Stayed in August 2024

  • Reviewed: 22 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium Deluxe King Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    Great location, the room is clean and with nice view! Staff is friendly and helped a lot during early check-in and check out. Will definitely recommend the hotel

    Stayed in July 2024

  • Reviewed: 20 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night

    thank you for the staff room are specious and clean

    Stayed in August 2024

  • Reviewed: 18 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premium Deluxe King Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    The pool wasn’t working

    The staff

    Stayed in August 2024

  • Reviewed: 16 August 2024

    9.0
    Doha is a jewel, so too, Pullman. From the amazing Bangladeshi chauffeur...repeat for sure!
    • Leisure trip
    • Family with young children
    • Premium Deluxe King Room with Sofa
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast pricing was rather steep given the alternative offerings just across - at the city mall. We did more with 75 Riyals/ person than we could have done at the Pullman.

    Proximity to the DECC metro, city mall and other fabulous tourist sites. In addition, the Price value for each room was within budget.

    Stayed in August 2024

  • Reviewed: 16 August 2024

    10
    I loved my stay at the Pullman and will most certainly be back again.
    • Leisure trip
    • Family with young children
    • Superior Executive Twin Room - Lounge Access
    • Stayed 5 nights
    • Submitted via mobile

    Although I do understand this was only for this period. The only things that put a damper on our stay was the fact that we didn’t have access to the Spa or pool because they were closed for renovation. We had to leave the hotel for any type of entertainment. When you are on vacation with kids, you can’t keep them cooped up in the hotel room all day with nothing to do. We also were not impressed with the snacks and offerings in the Executive lounge. It was very meager and nothing special. I didn’t bother with it most times. I only went twice throughout my stay. There was more variety in the regular restaurants downstairs.

    I loved everything about this hotel, the location was very central, close to everything with 2 lovely malls close by. The rooms and bathrooms were spacious, nice and clean. The staff were all friendly and welcoming especially the Concierge, always ready and willing to help with any request.

    Stayed in August 2024

  • Reviewed: 13 August 2024

    10
    Wonderful
    • Leisure trip
    • Couple
    • Premium Deluxe King Room with Sofa
    • Stayed 3 nights
    • Submitted via mobile

    In booking.com it was not mentioned clearly enough during the booking process, that the swimming pool was under construction work and was not available for use at the hotel. But the hotel’s reception/front desk staff made their best and even more, to offset this. So, special thanks for the kind and very thoughtful staff. The service was amazing.

    The hotel was as nice as I expected. Very kind and thoughtful reception/front desk staff.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Premium Deluxe King Room with Sofa
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in August 2024

  • Reviewed: 7 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 6 nights
    • Submitted via mobile

    The pool and spa were under renovations so we couldn't swim or use the spa facilities

    We enjoyed the breakfast and friendly staff. Location is also convenient for getting to the closest mall.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Premium Deluxe King Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    Staff at checkin wasn't very warm - something just off with her attitude. Also the cost for early checkin was almost the same price as the entire room cost, which I found a bit cheeky given that I had to check out at 5am for a flight, so really spent the same amount of time in there as a regular guest staying for a night with normal check in/out times. Other staff were fine though. Shower was bad - kept leaking through the door, bathmat placed in front of the shower door meant that the door would not open properly, toiletries on the wall fell off. The TV was such a faff that I had to call the front desk to get someone to come and turn it on, and I'm a fairly technologically adept person.

    Great location right by DECC metro, and not too far from the airport if needing to take an Uber. Gorgeous room and the bed was incredibly comfortable. Beautiful hotel in general.

    Stayed in August 2024

  • Reviewed: 4 August 2024

    10
    Perfect Anniversary get away!
    • Leisure trip
    • Couple
    • Premium Deluxe King Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    I had a mistake of not checking before checking in, that the pool is under renovation. So i missed it.

    Everything. From room to the staffs.

    Stayed in July 2024

  • Reviewed: 1 August 2024

    8.0
    A wounderful hotel I wouldn’t stay in next time I am in Qatar.
    • Leisure trip
    • Family with young children
    • Premium Deluxe King Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    We booked a room for a family of four. Two adults and two small children. We were offered a room with double bed. They charged us an extra 30 euros a night for a single bed. They also allow for only one additional bed. For the same amount of money, other hotels offer bigger rooms. Swimming pool was closed for maintenance for 45 days. Swimming pool was a main factor for the hotel selection. They offered pools at alternative hotels. The closest was 10 minutes away by car. Did not end up using the pool at the other hotels. Other hotels offer similar locations, larger family rooms for similar price or less.

    Perfect location in the heart of Doha. Spotless. Hotel view.

    Stayed in July 2024

  • Reviewed: 31 July 2024

    8.0
    Very good
    • Family with young children
    • Superior King Room
    • Stayed 6 nights
    • Submitted via mobile

    I think you should improve a bit on breakfast options

    Location

    Stayed in July 2024

  • Reviewed: 30 July 2024

    8.0
    Perfect for couples without kids.
    • Leisure trip
    • Family with young children
    • Premium Deluxe King Room with Sofa
    • Stayed 3 nights
    • Submitted via mobile

    - pool was being serviced for 45 days. It was not announced on booking.com. The pool was the reason why I picked the hotel. They offered an alternative pools but the closest was 10 minute drive. - had to pay 30 euros a night for extra bed for the kids. For the same amount of money or less , other hotels in Qatar offer two bed room suits.

    - location - clean - city view from the 22nd floor - excellent luxury room.

    Stayed in July 2024

  • Reviewed: 27 July 2024

    8.0
    Very nice hotel 👍🏻
    • Leisure trip
    • Solo traveller
    • Premium Deluxe King Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    They didn’t mention that the is a maintenance in swimming pool When i go there the swimming pool was closed.

    The location was very good also the staff were very friendly 👌🏻 Furthermore it was One of the cleanest hotel 👍🏻

    Stayed in July 2024

  • Reviewed: 22 July 2024

    9.0
    This is a luxury hotel with beautiful rooms and lovely staff.
    • Leisure trip
    • Solo traveller
    • Premium Deluxe King Room with Sofa
    • Stayed 3 nights
    • Submitted via mobile

    I booked this hotel especially for the pool area and wasn’t aware that it was under construction. The alternative options were to book a time for a pool at other hotels which were not walking distance away.

    The breakfast area was beautiful with lots of options. The room was stunning I couldn’t have been more comfortable. The staff were very kind and polite.

    Stayed in July 2024

  • Reviewed: 22 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premium Deluxe King Room with Sofa
    • Stayed 2 nights
    • Submitted via mobile

    Nice hotel and nice staff.

    Stayed in July 2024

  • Reviewed: 10 July 2024

    10
    Excellent
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast menu was not diverse….

    Everything was great…. I expect more diversity in the breakfast menu.

    Stayed in July 2024

  • Reviewed: 9 July 2024

    10
    Nice; enjoyed it!
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    AC; facilities, no activities for kids; tiny swimming pool.

    Cleanliness, service

    Stayed in June 2024

  • Reviewed: 6 July 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Clean, great location, friendly staff

    Stayed in June 2024

  • Reviewed: 1 July 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Every thing was good

    Clean hotel even the staff always smiling and they are helpful

    Stayed in June 2024

  • Reviewed: 29 June 2024

    9.0
    Superb hotel,
    • Business trip
    • Couple
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    I can't think of one yet

    Hospitality was top notch from all service personnel

    Stayed in June 2024

  • Reviewed: 29 June 2024

    9.0
    Fantastic
    • Leisure trip
    • Solo traveller
    • Premium Deluxe King Room with Sofa
    • Stayed 2 nights
    • Submitted via mobile

    I wasnt able to heat up my food! That made me unhappy

    The neatness of the room& the view

    Stayed in June 2024

Showing 151 – 175

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