I was placed in very noisy room first day ( construction noise outside ) changed tower and everything was great

The staff Place very clean Services

Stayed in July 2025

Location is excellent.. very clean and laxuries. The SPA is good

Amazing Hotel. Staff is very friendly. I enjoyed my stay to the max. Service was fast. The only thong is no hot water in the bath tube !’nn

Stayed in July 2025

Nothing

Stayed here for one week in June 2025 and this is the first five star hotel where it was actual five stars. From check in to check out we were waited on hand and foot by all staff from poolside to room service. Room was excellent size with view over the sea, plenty of choice for breakfast and can’t say enough for the pool staff who brought out bottled water aplenty as well as ice cloths to cool down several times a day which were greatly appreciated in the 40 degree heat. Metro station a short five minute walk away. Will definitely stay here again.

Stayed in June 2025

Nothing

I loved everything about the hotel from the very nice staff to the facilities! Really upheld the great name of St Regis! The check in was very smooth as well as the check out all thanks to Ms Gimhani !! The breakfast was amazing! Can’t give enough praise for the hotel staff in general for making our stay unforgettable

Stayed in June 2025

The staff is amazing, i arrived before the regular check-in time, tired after driving for 6 hours, and they did accommodate me with an early check-in. The pool and beach facilities is top notch, and again, the staff, they all deserve a raise, from front desk to cleaning and maintenance

Stayed in June 2025

Higher occupancy affects service at breakfast 🙂

The service was second to none. Courtesy staff, especially RITA at the pool side, was outstanding. The location of the hotel and its beach frontage 👌 . Overall service from the staff in general was stunning 😍, The hotel is absolutely amazing 👏

Stayed in June 2025

Excellent service by Michelle at the front desk

Stayed in June 2025

Nothing

Excellent hospitality

Stayed in June 2025

N/A

The staff are incredbily friendly and there are many complimentary perks you recieve such as free butler service who iron your clothes everyday for you, swimming pool services, free beverages inc. ice cold water and complimentary late check out (2pm)

Stayed in June 2025

Pool and beach are Breakfast All restaurants around it

Stayed in June 2025

I loved my room. It was spacious and comfortable. The staff were friendly too

Stayed in May 2025

The pool and the beach as well the activity

Stayed in May 2025

There are a couple of minor things I didn’t like but they didn’t spoil my stay. The arrival at reception desk is a bit chaotic, as you are still expected to queue for the reception desk and wait. There is a greet service for a welcome drink but funnily enough if you are not standing at the queue you will have to wait your turn. I feel like this can be more organized especially for checkin. A couple of issues in the bathroom: The toilet room itself is a bit smelly and could use some air refresher. The bathtub hot water wasn’t hot at all even if I was getting hot water from the shower or sink.

The super friendly nice staff and service most of all. The breakfast choices and options were great. The comfy pretty room with a nice view. The butler service was very nice and helpful especially in packing and unpacking luggage. The other services such as the swimming pool or beach towel service with ice water box was really nice. The available facilities for tea, gym, spa, sauna and steam rooms. Basically you can come here and stay without leaving the hotel at all.

Stayed in May 2025

The beach was overcrowded and chaotic. Day-pass guests were allowed, and loungers were taken early and “reserved” by towels. There wasn’t enough staff on the beach, and hotel guests struggled to find beds. Not the exclusivity I expected from a 5-star property.

The butler service was excellent — they offered to iron my dresses, which was a thoughtful and luxurious touch. The hotel itself is beautifully maintained with lovely staff.

Stayed in April 2025

Some rooms are quiet noisy, had troubles with the check-in, being good member, service expected only received when escalated. However, management really delivered on promise and went the extra mile!

Neat and clean, large facility with a lot to offer, good beach access and high class beach-club like pool environment. Food also overall very good. Attentive management with high commitment to service delivery.

Stayed in April 2025

the AC not that good it's too hot .. I booked Sea view Room but but I think all rooms are partial sea view

the room was spacious and very luxury .. the service is magnificent.. the staff is more beautiful than the property it self

Stayed in May 2025

I asked for a quiet room, instead I was hearing jet skis, and a lot of noise from the loading area

Very nice welcome from Front of house team, and great help from the concierge desk / Rence

Stayed in May 2025

Our experience at the St. Regis was absolutely unforgettable! From the moment we arrived, the service was outstanding. At the reception, Michelle, Gimhani, Hamza, and Nohayla were simply top-notch – incredibly attentive, friendly, and helpful. Gabriel greeted us warmly every single day with a big smile. He truly made us feel welcome and at home. The Guest Relations team, especially Safa and Oumaima, were fantastic – always making sure we had everything we needed. In the breakfast area, the service was beyond perfect. Harish, Basit, and Prakash were more than amazing – professional, attentive, and always with a smile. At the beach and pool area, Youssef, Brian, and Zayn made our stay extra special. Their energy and hospitality created a wonderful atmosphere that we’ll never forget. The hotel itself offers so many possibilities – relaxation, activities, and top-level luxury all in one place. We will definitely be coming back. Thank you to the entire St. Regis team for making our stay so incredible!

Stayed in May 2025

Wish the rooms had a balcony

Amazing and helpful staff that go above and beyond to make your stay the best. Brilliant location. Great options for restaurants located within the hotel

Stayed in May 2025

Customer service, breakfast, location, pool and view.

Stayed in May 2025

Nothing

Absolutely amazing property lovely rooms that are clean and spacious the building is grand

Stayed in April 2025

Great service from everyone in the hotel, amazing rooms, great selection of breakfast items! receptionist Michelle and room butler Galamzair and his manager delivered great service! Thank you!

Stayed in April 2025

Nothing

The facilities and the staff were amazing.

Stayed in May 2025

Nothing - everything was fabulous

Everything about this hotel was exceptional, the most friendliest staff going out of their way to make your stay as comfortable as possible!

Stayed in May 2025