“Real luxury at this hotel!! Room was a great size. Great selection of TV channels. Bathroom fabulous - sorry I had no time for a bath, it looked so comfortable. Air con super. Safe and fridge in room. Breakfast selection excellent. Gentleman in egg station was brilliant and super nice. Swimming pool on roof was amazing - had it to ourselves at 08:00. All staff lovely, helpful and friendly, particularly the night manager and Bobby.”
“Location was great. A short walk to the beach, shops and restaurants. Staff was helpful and friendly, they cleaned the bedroom each day and have us fresh towels daily. They let us store lagguage past tge time of assigned check-in and check-out.”
“We loved the grounds of the resort. Manicured gardens and meticulously clean. Our room was amazing with a very large ensuite and balcony and the surprise was a walk in closet.”
“Dear Hotel Management,
I recently had the pleasure of staying at Four Points by Sheraton Da Nang with my family, and I wanted to take a moment to sincerely thank your team for a wonderful experience.
In particular, I would like to express my deepest appreciation for one of your staff members, Chef Jaswant, who truly went above and beyond to make our stay more memorable. From the very first morning at the breakfast buffet, he welcomed us warmly and engaged us in a kind and thoughtful conversation. He asked about our food preferences and made personalized recommendations, which we greatly appreciated.
When he learned that we had never tried Vietnamese food before, he took the time to explain several dishes on the buffet in detail, helping us discover and enjoy the local cuisine. His suggestions were not only informative but also turned out to be absolutely delicious!
What stood out most was his consistent attentiveness. He came to our table to check if we were enjoying our meal and offered help in any way he could. This level of professionalism and genuine care is rare to find these days, and it made a lasting impression on all of us.
Every morning when Chef Jaswant was present, he greeted us with the same friendly manner and willingness to assist. It made our breakfast experience feel truly special and set a positive tone for the rest of the day.
Please convey our sincere gratitude to Chef Jaswant for his outstanding hospitality. He is a true asset to your team and a wonderful representative of the high standards of Four Points by Sheraton.
Warm regards.”
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