Nybrokajen 9, Norrmalm, 10327 Stockholm, Sweden
#49 of 195 hotels in Stockholm
Guests' ChoiceBased on 1271 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
9.7
Facilities
8.5
Staff
9.1
Value for money
8.0
Free WiFi
8.9
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End of dialog contentReviewed: 22 July 2025
Patcharin
DenmarkI love everything from the hotel. Not so far from shopping mall and the service from hotel is very nice.
Stayed in July 2025
Reviewed: 22 July 2025
Nicole
United StatesGreat location and nice rooms and staff.
Stayed in July 2025
Reviewed: 21 July 2025
Troy
United StatesWell it was unusually hot for Stockholm so the rooms were very warm. The lobby and halls however are somehow cool. But we asked for a fan and they immediately delivered one which did help. My biggest complaint is the roof top bar. We went up at 6 pm when it was still very warm and were told there was a dress code and could not enter. I pointed out I could see numerous men in shorts and even T shirts and then he said my shoes were not nice . I have an ankle brace on because of an ankle injury but the guy in the felt shirt and some tight skinny jeans was rude and unprofessional. We are Radisson Rewards members and did not appreciate being denied entry when quite obviously others were dressed similarly. I understand trying to enforce a dress code for the evening but before 7 is ridiculous . Won’t return.
Beautiful location and lobby.The proximity to all the shopping and and restaurants
Stayed in July 2025
Reviewed: 20 July 2025
Svetlana
RussiaView, breakfast, room, location , staff
Stayed in July 2025
Reviewed: 20 July 2025
Adrian
United KingdomStaff were mostly friendly, but some seemed in need of a little training. Stronger aircon would have been nicer - but we were there in a heatwave, so that’s excusable perhaps.
Fantastic location. We had a harbour-view room on 7th floor and it was worth paying extra for the chance to watch the regular procession of boats in and out. Location is convenient for all major locations and lots of bars and restaurants.
Stayed in July 2025
Reviewed: 16 July 2025
Marien
South AfricaWe love staying at this hotel in Stockholm. It is very central and it is easy to walk everywhere. The staff are all very nice and helpful and the breakfast is divine. They have the most divine caramels on display for eating every afternoon!
Stayed in April 2025
Reviewed: 16 July 2025
Michael
United StatesBetter lighting in the room.
Excellent breakfast buffet. Very limited facilities for dinner.
Stayed in July 2025
Reviewed: 13 July 2025
Van
VietnamNo comment
Location is very good We don’t use breakfast at hotel
Stayed in July 2025
Reviewed: 12 July 2025
Andrea
United KingdomGreat location
Stayed in July 2025
Reviewed: 10 July 2025
Christiano
BrazilBathroom was a bit on the small side.
Location was great and the staff was professional. Would stay again.
Stayed in July 2025
Reviewed: 9 July 2025
Jacqueline
IrelandBooked an additional night to our 2 night stay. Advised we had a room upgrade! Be warned. Do not take if offered. Room in old part of building. Not refurbished. Curtains poor quality. Awake at 4am with light. Much smaller room than our previous superior room. Tiny bed and bathroom. Very cramped. Advised staff I was not happy and sought change. Night staff argued it was an expensive room with a view. I stated if I wanted a room with a view, I would have paid for it. I value comfort over view. No other room available for swap!. Morning supervisor apologised and offered free breakfast.
Location Room Breakfast
Stayed in July 2025
Reviewed: 8 July 2025
Sebastian
AustraliaEverything was great, no issues
A beautifully presented hotel, with excellent facilities and terrific staff who were more than willing to assist when we had an issue with the in room refrigerator after hours.
Stayed in May 2025
Reviewed: 4 July 2025
Rachel
United KingdomExcellent customer service in reception, very comfortable room with sea view and coffee machine, good location for exploring Stockholm.
Stayed in June 2025
Reviewed: 29 June 2025
Thorarinn
Iceland1.The locaiton- all design, color combination beautiful, detail nice as well as the staff. Strange that my room I was not told about the stair inside the room. Well quite dark but I decide this was exciting room and enjoy it. 2.Resturant have one of the best steak I have ever had, amazing. Very happy the beef was a swedish. The butter and how they cut the sirlion steak, excellent. Thank you very much. 3. I like that all hygen products have only the hotel name on not some brand.
Stayed in June 2025
Reviewed: 20 June 2025
Fawaz
KuwaitThe room was hot initially even though they have an AC, it took a day for the cool to be cooled. Also, windows cannot be fully opened. The floors in the room were very noisy to walk on.
The location was superb.
Stayed in June 2025
Reviewed: 20 June 2025
Raymond
United Arab EmiratesThings to be aware of Room service costs $25 for anything delivered to your room. The breakfast has limited food and we found the hot food (beans eggs pancakes) were always cold. For the daily cost I would expect a higher standard especially with room service & hot breakfast food.
Fantastic Location in the Centre of Stockholm with Fantastic Staff. Ireyna (check in) was a star providing a very early check in. The Hotel also has a great restaurant on the Ground Floor and the rooms are very clean and a well maintained hotel
Stayed in June 2025
Reviewed: 19 June 2025
Linda
CanadaWe had an inside courtyard room and therefore, due to their being dining in the courtyard - the windows could not be opened. Not a big deal, but I do like fresh air whilst sleeping.
Location was amazing and the rooms were well equipped (including robes and slippers!) Staff were helpful, and breakfast was just right.
Stayed in June 2025
Reviewed: 14 June 2025
Sarah
United KingdomTowels were a bit worn out
Amazing location, spacious room, clean, would 100% go back and highly recommend
Stayed in June 2025
Reviewed: 11 June 2025
Mai
United Arab EmiratesN/A
I liked where it was located, it was beautiful to be next to the harbor. The staff were great and very friendly
Stayed in June 2025
Reviewed: 10 June 2025
Raffaele
ItalyCappuccino shouldn’t be done by standard coffee machine
Posizione
Stayed in June 2025
Reviewed: 10 June 2025
Charles
United StatesDisappointed with the small room size/value compared to comparable hotels near by.
Stayed in May 2025
Reviewed: 5 June 2025
Dennis
United KingdomNothing to complain about
Hotel facilities were excellent and as shown in photos, the room was spacious - I paid extra for a room with a view of the waterfront and would recommend this. The location is excellent close to all the main tourist sights, shopping and with good local transport connections close by. Staff were polite and helpful with good breakfast options included
Stayed in May 2025
Reviewed: 3 June 2025
Grainne
IrelandThe bathroom in our junior suite was very small. The breakfast was limited.
The beds were very comfortable. Good location. Very quiet at night and in the morning. Very clean. The room was stocked with everything that was required.
Stayed in June 2025
Reviewed: 2 June 2025
Ammar
United KingdomBrilliant location right in the centre of Stockholm, very friendly professional staff, well maintained building, excellent breakfast setting, service, and variety of dishes
Stayed in June 2025
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