Booked an additional night to our 2 night stay. Advised we had a room upgrade! Be warned. Do not take if offered. Room in old part of building. Not refurbished. Curtains poor quality. Awake at 4am with light. Much smaller room than our previous superior room. Tiny bed and bathroom. Very cramped. Advised staff I was not happy and sought change. Night staff argued it was an expensive room with a view. I stated if I wanted a room with a view, I would have paid for it. I value comfort over view. No other room available for swap!. Morning supervisor apologised and offered free breakfast.

Location Room Breakfast

Stayed in July 2025

Everything was great, no issues

A beautifully presented hotel, with excellent facilities and terrific staff who were more than willing to assist when we had an issue with the in room refrigerator after hours.

Stayed in May 2025

Excellent customer service in reception, very comfortable room with sea view and coffee machine, good location for exploring Stockholm.

Stayed in June 2025

1.The locaiton- all design, color combination beautiful, detail nice as well as the staff. Strange that my room I was not told about the stair inside the room. Well quite dark but I decide this was exciting room and enjoy it. 2.Resturant have one of the best steak I have ever had, amazing. Very happy the beef was a swedish. The butter and how they cut the sirlion steak, excellent. Thank you very much. 3. I like that all hygen products have only the hotel name on not some brand.

Stayed in June 2025

Things to be aware of Room service costs $25 for anything delivered to your room. The breakfast has limited food and we found the hot food (beans eggs pancakes) were always cold. For the daily cost I would expect a higher standard especially with room service & hot breakfast food.

Fantastic Location in the Centre of Stockholm with Fantastic Staff. Ireyna (check in) was a star providing a very early check in. The Hotel also has a great restaurant on the Ground Floor and the rooms are very clean and a well maintained hotel

Stayed in June 2025

We had an inside courtyard room and therefore, due to their being dining in the courtyard - the windows could not be opened. Not a big deal, but I do like fresh air whilst sleeping.

Location was amazing and the rooms were well equipped (including robes and slippers!) Staff were helpful, and breakfast was just right.

Stayed in June 2025

Towels were a bit worn out

Amazing location, spacious room, clean, would 100% go back and highly recommend

Stayed in June 2025

N/A

I liked where it was located, it was beautiful to be next to the harbor. The staff were great and very friendly

Stayed in June 2025

Cappuccino shouldn’t be done by standard coffee machine

Posizione

Stayed in June 2025

Disappointed with the small room size/value compared to comparable hotels near by.

Stayed in May 2025

Nothing to complain about

Hotel facilities were excellent and as shown in photos, the room was spacious - I paid extra for a room with a view of the waterfront and would recommend this. The location is excellent close to all the main tourist sights, shopping and with good local transport connections close by. Staff were polite and helpful with good breakfast options included

Stayed in May 2025

The bathroom in our junior suite was very small. The breakfast was limited.

The beds were very comfortable. Good location. Very quiet at night and in the morning. Very clean. The room was stocked with everything that was required.

Stayed in June 2025

Brilliant location right in the centre of Stockholm, very friendly professional staff, well maintained building, excellent breakfast setting, service, and variety of dishes

Stayed in June 2025

N/A

Wonderful location!

Stayed in May 2025

Price is on the high side for 4 star hotel with 5 star rooms. Buffet is far from 5 star.

Great reception making you feel welcome.

Stayed in May 2025

Most comfortable bed ever!! Location perfect for boats and busses and sights. Breakfast was lovely

Stayed in May 2025

House keeping and cleaning is not 5 stars

Great location and good services and nice view

Stayed in May 2025

We had a standard room so it wasn't massive and the bathroom was compact but perfectly satisfactory. This would not stop me returning.

Fabulous bed - which is why you go to a hotel. The staff at reception were brilliant and the location is second to none. We have family in Stockholm so will definately be back.

Stayed in May 2025

Nothing

Location

Stayed in April 2025

The reception staff, especially Lena assisted us greatly during our stay. The house keeping was of the highest standard throughout our 5 nights at this hotel and we would recommend it highly.

Stayed in April 2025

Fabulous spot on location in the heart of everything. Close walking distance from major attractions and the old city. Beautiful views. Well trained and friendly staff.

Stayed in April 2025

Nothing

Generosity is the main feature

Stayed in April 2025

It was hard to pick a location for our first visit to Stockholm but this was a perfect choice. Most things are easily walkable from here and there are great lunch and dinner options really close by. The room is pretty standard for this type of hotel with comfortable beds and our superior twin room had a great view. The hotel was really quiet for our first couple of nights when the room next door was unoccupied. Unfortunately, these rooms do have connecting doors so when people moved in on the last night, we could hear every word they said. If we stayed here again, we would ask for a room without a connecting door as it somewhat negates the otherwise excellent sound -proofing!

Stayed in March 2025

Very nice hotell with a friendly staff. Quite a small room, but enough for a short stay. Enjoyed the breakfast.

Stayed in March 2025