51/1, Moo 7, Phi Phi Island, Muang, Krabi, 81000 Phi Phi Don, Thailand
#70 of 138 hotels in Phi Phi Don
Guests' ChoiceBased on 488 hotel reviews
7.1Cleanliness
7.5
Comfort
7.4
Location
8.3
Facilities
7.0
Staff
8.1
Value for money
7.4
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 June 2025
Laia
SpainThe bed was a bit hard to sleep on, is a bit dated (specially the bathroom) and it smells a bit of mold. Is a bit far, you have to walk up a lot to get there. Is a bit noisy.
The design is cool, is super clean and girls in reception are really nice
Stayed in June 2025
Reviewed: 4 June 2025
Danielle
CanadaWasn’t made aware of the renovations going on prior to booking, would’ve stayed somewhere else If we would have known.
Great location and the staff were nice.
Stayed in June 2025
Reviewed: 26 May 2025
Fernando
UruguayVery nice accommodation, but the downside is that it's next to a ravine with a very bad smell, which can even be noticed from inside the room.
Stayed in May 2025
Reviewed: 20 May 2025
Petra
SlovakiaThere is not wardrobe in the room.
Stayed in May 2025
Reviewed: 11 May 2025
Hucal
CanadaWorn down, and staff, smelly outside
Big rooms
Stayed in May 2025
Reviewed: 1 May 2025
Liam
United KingdomA little scruffy considering rooms where suppose to be 550 for 2 nights so lucky we got a discount
Air con was really good
Stayed in April 2025
Reviewed: 11 April 2025
Kerry
United KingdomSpacious, tidy room, comfy bed, Excellent value for money.
Stayed in April 2025
Reviewed: 30 March 2025
Olivia
United KingdomSuper cute boutique hotel tucked away from all the noise of Phi Phi Don! We loved the room, staff were kind and just a lovely vibe overall! 😊
Stayed in March 2025
Reviewed: 25 March 2025
Cryys
RomaniaThe bathroom smells really bad
Close to everything, also quiet
Stayed in March 2025
Reviewed: 16 March 2025
Santa
LatviaProperty was different than booked! They gave room on second floor (instead of ground), we needed to take our 25kg luggage suitcases by stairs! Also there were wall in the front our window and very loud in the night (no proper door).
Comfy beds, clean property
Stayed in March 2025
Reviewed: 3 March 2025
Dirk
AustraliaBed (matress) is like a brick, nothing in the room to hang your stuff to dry, no chair, next to an open smelly gutter
Location is great, staff is friendly
Stayed in February 2025
Reviewed: 28 February 2025
Jacques
SwitzerlandOnly 2 towels, and you need to use for everything. Asked 2 more, but we were declined with our request. Room was next to reception, ground floor: in the morning, staff and clients were very loud and waking up us (walls and doors very thin). During the night, several clients laughing and screaming did not let us sleep properly (this is not hotel’s fault). Overall, it is an hotel with hostel standards.
Central location, far from noise area. Clean enough.
Stayed in February 2025
Reviewed: 27 February 2025
Katherine
United KingdomThe property was clean but it could do with a little updating, as our room looked a little worn down in some areas, and there was a pipe into the shower that was just dripping from the ceiling cold water. No view out the window, just to a dirty sideway and graffiti screen from the back of another property. As it’s a party island, you can hear literally everyone coming in from all hours of the night.
Property was in a very good location, pretty much central to everything and a 5 minute walk if that to the seafront. Reception staff were very kind and informative. It’s really just a place to lay your head, as Phi Phi is basically Magaluf/Ibiza for Thailand and we did not realise this, it really is a party island, so wasn’t quite for us, but of all the accommodation we seen, this was the nicest of all other options which seemed to be mainly hostels.
Stayed in February 2025
Reviewed: 26 February 2025
Lori
IsraelWas not clean. Towels had a bad smelt. No hot water. The shower would flood the whole bathroom.
Location. Friendly staff.
Stayed in February 2025
Reviewed: 15 February 2025
Paul
United KingdomNo view
Cheep and cheerful
Stayed in January 2025
Reviewed: 14 February 2025
Claire
United KingdomBathroom was extremely tired, needs a revamp. Smell of sewage in the room on arrival and in the immediate area out side the hotel. Air con seemed to get rid of it in the room after running it for the whole day.
Great location, comfy bed and friendly check in staff. Walkable from the pier, even with suitcases. Close to the viewpoint trails. Facilities available in reception if needed (microwave, kettle, snacks) Ideal for a short budget stay of 1 or 2 nights.
Stayed in February 2025
Reviewed: 10 February 2025
Claudia
AustriaRoom smells - there is an ugly river close to the hotel, we think it comes from there. The air condition condense water is just led into the bathroom on the floor and makes it wet, a bit irritating as the rest of the room was well designed. Cucarachas in the lobby (not in the room fortunately)
Nice, recently renovated rooms with comfortable beds, quiet to sleep. Air condition works well. Its 5min walk from the centre and close to the viewpoint. Its a good choice for 1-2 nights.
Stayed in February 2025
Reviewed: 6 February 2025
Claire
United KingdomNot much. Only thing would be that the shower leaks into the bathroom and would prefer a kettle in the room rather than shared areas.
The rooms were great, bed comfortable and location central but outside of the noisy area. The receptionist Champoo made our stay even more special. Really looked after us. The boat trip booked through the hotel was fantastic. Slightly more expensive than booking on the beach for a private trip, but well worth it , the boat captain knew the best spots and helped us take some great pictures and videos !
Stayed in February 2025
Reviewed: 2 February 2025
Mark
United KingdomBathroom was a bit basic and could do with a refurb and room looked out into an alleyway.
Nice quiet location, walking distance from the shops and restaurants, friendly staff. Free refreshments, nice modern room
Stayed in January 2025
Reviewed: 27 January 2025
Laura
United KingdomThe layout of the property means some rooms are literally in reception. This means you get noise in the mornings once reception opens plus potential noise from people entering the hotel late at night. I was also right next to the street so extra street noise as well but with good earplugs it was ok
Clean, room was well equipped (safe, tv, fridge, powerful AC). Bed quite comfy with extra pillows Location not noisy aside from some street noise which is Phi phi island in general Banana toiletries smell lovely
Stayed in January 2025
Reviewed: 20 January 2025
Ian
BrazilThere’s no elevator.
Stayed in January 2025
Reviewed: 20 January 2025
Carlos
United KingdomWe staid at the blue monkey hub hotel in Phuket which was higher spect we thought it would have been the same as is a chain of hotels but the quality in phi phi is very low. Staff not as friendly, the air conditioner dose not cool much it was 24hrs on at 16 degree and still felt warm
The location is good very close to all the centre but away from the noise
Stayed in January 2025
Reviewed: 19 January 2025
Luke
United KingdomSlightly noisy
Facilities Were just what were needed. As others say, bathroom slightly dated but absolutely not a problem at all. Staff were accommodating, and the room was nice.
Stayed in January 2025
Reviewed: 18 January 2025
Julie
United KingdomVery noisy with people in and out and from 6 am the staff are banging around so when you finally get to sleep the staff wake you up
Was clean
Stayed in January 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content