Best location and friendliest staff

Stayed in June 2025

The bed was too hard. The breakfast area needs to keep the food cool and away from flies.

We loved the pool with swim up room, the air conditioning was really good, rooms were clean. Wi-Fi was good, great central location Breakfast and hotel view was excellent We particularly liked the staff and that they looked after the cats

Stayed in June 2025

Definitely a 3 star. Basic but nice. Breakfast could have had more variety and better coffee. But overall had everything we need.

The location was incredible. Right next to harbour and beach on the other side. Good view of the pool. Nice room. Great value for money. Pool was amazing

Stayed in June 2025

If I had to say one thing I would just say the sun loungers and umbrellas around the pool could do with being replaced with new ones, just looked a little tired and damaged.

The hotel was in a great location, close to every thing but far enough away from the loudness of the night life. Staff were friendly. Breakfast included which was fine.

Stayed in May 2025

The staff at Phi Phi Harbour View was amazing, and location is great!

Stayed in May 2025

Gym could be a lot better. Breakfast could offer a bit more. It’s ok. But could be better

Location is fantastic. Pool access rooms are awesome.

Stayed in April 2025

The staff was incredible, even on our last day, which was rainy, the staff was willing to give us their own umbrellas! They really made us feel special and helped make our honeymoon even more unforgettable. We will come back to the hotel.

Stayed in May 2025

Bathroom was just starting to show it age

Close to everything and we had the pool where you just step off your courtyard it was great

Stayed in April 2025

The swim up pool could do with a ladder or steps to get in as it is a bit slippy on the edge .

Close proximity to Pier , we had a swim up from which was lovely . Nice breakfast with the most stunning views.

Stayed in April 2025

The hotel leaves something to be desired in some aspects. The mattress is uncomfortable (very hard), the towels are not replaced, the floor is damp and slippery, with a high risk of falling, and the bathroom has a “glass wall” overlooking the room, where privacy is provided by a plastic curtain. Finally, breakfast is served in a restaurant next to the hotel, by the sea, but there are a lot of flies. I do not recommend it!

The hotel is excellently located and is in a quieter part of the island. The staff is very friendly.

Stayed in April 2025

Very uncomfortable beds

Location, friendly and helpful staff

Stayed in April 2025

Pool bar on a ring the bell service so took a little time to bring drinks over from the breakfast restaurant.

Great location between the harbour and beach. Short walk to restaurants and shops

Stayed in April 2025

Air conditioning a bit damp

Staff were so nice..couldn’t do enough for us

Stayed in April 2025

Very central location between boat harbour to the south and a beach to the north. Easy access to restaurants and shops. Clean and well equipped rooms. We opted for the poolside rooms - great to have private loungers and to be able to jump into the pool :). Showers were fine. Breakfast buffet great, lots of choice. Some distant ‘boom’ music from beach side bar about 1/2km away but not loud enough to disrupt sleep. Recommended for families.

Stayed in April 2025

The last cation was excellent

Stayed in March 2025

We came with a group of eighteen for a fiftyth birthday. Well had a ball and loved the place. A great time was had

Stayed in March 2025

We had a pleasant 3 nights stay here. The hotel is nice, pool is lovely. Furnishings are a little dated but functional. Staff were very friendly. breakfast was a let down.

Stayed in April 2025

Poor gym facilities

Great location right next to the beach. Friendly and helpful staff Breakfast OK Nice swimming pools

Stayed in February 2025

Great location, pool view room was lovely. The only negative was that the mattress was very hard and uncomfortable.

Stayed in March 2025

the bed is not good really hard

Stayed in March 2025

Fantastic location staff amazing so helpful Beds very hard tv would be good if you had an English channel But was great staying there enjoyed it immensely

Stayed in March 2025

Bed hard as a rock Why have tv if you don't have all channels why not English language

Stayed in March 2025

The mattresses were really hard which was okay for a few nights, but I imagine would be quite uncomfortable for a longer stay. The water supply for the shower & taps in the room is salt water which I think may be the case for most hotels on Phi Phi but good to note.

The hotel is in a great location, a short 2 minute walk from the ferry port. We had a pool access room, the room itself was basic but very clean and had everything we needed for the short stay. The pool area and location directly on the beach was great!

Stayed in March 2025

The smell and feeling of damp in the rooms really should be addressed as it lets down what is otherwise a good hotel in an unrivalled location.

The location of this property is phenomenal. It is close to everything you need on Phi Phi, yet we found that the street itself was quiet enough for a peaceful night’s sleep. The view from the main pool is what makes it super special. It took my breath away. The staff were lovely and so helpful too.

Stayed in March 2025