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Reviews of The Memory at On On Hotel 3 stars

19 Phang-Nga Road, Talad Yai, Muang, Phuket , 83000 Phuket Town, Thailand

#14 of 181 hotels in Phuket Town

Guests' Choice

Review score

Based on 1204 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.8

  • Facilities

    9.0

  • Staff

    9.7

  • Value for money

    9.2

  • Free WiFi

    9.0

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Showing 676 – 700

  • Reviewed: 14 August 2022

    10
    amazing
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    everything

    I loved everything the 1930 atmosphere of the hotel, the perfect location, the room was very clean and the staff was amazing if you are in Phuket it is a must. but if you look for a resort type hotel this hotel is not for you.

    Stayed in August 2022

  • Reviewed: 13 August 2022

    9.0
    Very satisfied
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    we can’t throw paper into toilet. But it’s no problem.

    Very good design

    Stayed in August 2022

  • Reviewed: 9 August 2022

    9.0
    a fantastic experience staying at this unique hotel !
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    difficult to find sonething not to like - sorry we didn’t stay longer!

    great location and the hotel so unique - taking you back in history yet has all the hotel comforts and great service! they also provide a hotel information file full of great local info - the markets, suggested places to visit, restaurants etc - very helpful.

    Stayed in August 2022

  • Reviewed: 8 August 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location is the highlight of this hotel. The room was very clean and nice. The bed and pillows were so comfy. The receptionist guy was very helpful. Definitely will recommend it.

    Stayed in August 2022

  • Reviewed: 7 August 2022

    9.0
    Definitely would stay at On On again
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    My room was dark. I had to keep the bathroom lights on and the door open to get more light into the room.

    It’s a nice central location so it’s so easy to get around Phuket Old Town. The staff are friendly and the rooms are clean.

    Stayed in August 2022

  • Reviewed: 7 August 2022

    9.0
    awesome stay
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    it’s all good just thst they should have a restro in house

    it’s a beautiful old property done and kept very well

    Stayed in July 2022

  • Reviewed: 6 August 2022

    8.0
    Really like it, lovely staff, beautiful historic building, room decor was gorgeous
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night

    No restaurant but just step outside plenty to chose from.

    Location is great if you are after the old town of Phuket. Room was really lovely and the hotel has a great history and is in a beautiful restored old building. I would recommend.

    Stayed in August 2022

  • Reviewed: 5 August 2022

    9.0
    Nostalgic old town feel with modern facilities.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    As I had elderly parents with me the stairs was a little challenging but not too difficult. Rooms are small and the wood a little creaky, but that's the feel of an old-time shophouse. Mosquitoes was also a bit of an issue but I think it's only cos of the wet season.

    Probably my second stay at this hotel. Recommended it to my family too to get a feel of Phuket old town and the traditional shophouse design. It's very nostalgic and definitely very special, something different from the typical resorts. Location is excellent, right in the heart of old town so there are plenty of restaurants, shops and attractions within walking distance. Sunday night market is right round the corner. A lot of communal space around so you can always buy back from the market and have a gathering.

    Stayed in June 2022

  • Reviewed: 1 August 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit noisy if you get a room downstairs

    Everything especially location and style

    Stayed in July 2022

  • Reviewed: 29 July 2022

    10
    Architectural masterpiece
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Noise and only artifical sunlight in the Roo.

    Deco, location and staff

    Stayed in July 2022

  • Reviewed: 29 July 2022

    10
    amazing stay in a beautiful old hotel, which has held onto its character and charm
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    due to the age of the property it isn’t sound proofed so you can hear people moving around in the bedrooms. but you soon get used to it

    absolutely loved the interior of this hotel, the location is perfect very close to everything. amazing Wi-Fi and comfortable beds. staff extremely helpful.

    Stayed in July 2022

  • Reviewed: 28 July 2022

    10
    We only booked one night at this hotel as a stop over on our way to the ferry, but wished we had stayed longer to explor
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    nothing

    location, history of building, decor and price

    Stayed in July 2022

  • Reviewed: 26 July 2022

    9.0
    Charming, full of character and comfortable hotel in Phuket Old Town.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    The hotel doesn't offer breakfast, but it has a room with tea, coffee, and traditional Thai snacks served morning and afternoon. It won't make up for a good breakfast, but it's a cute experience. Not a bad thing, just a heads up for people booking this property.

    The hotel is like traveling to the past. The building features, furniture, and decoration tell the history of Phuket Old Town. The hotel is located in the heart of the city, easy to get around on foot, and close to many restaurants, bars, and shops. It's a historic property, which means you won't get super modern facilities, and the walls are a bit thin, but these add to the place's charm. It's an Instragammable hotel, for sure. We stayed in a Junior Suite, a spacious room with windows facing the outside.

    Stayed in July 2022

  • Reviewed: 26 July 2022

    10
    beautiful moments on on
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful property with so much heritage.in the morning it’s as if the house speaks to you and tells you so many stories.Truely is Memory in onon

    Stayed in July 2022

  • Reviewed: 23 July 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    not a lot of amenities

    clean, walking distance to tons of restaurants, beautiful classic hotel

    Stayed in June 2022

  • Reviewed: 23 July 2022

    10
    I would stay thier in a heart beat. Amazing place.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    Everything was amazing! I love this hotel and would stay there again.

    Location, the architecture, furniture, their history.

    Stayed in July 2022

  • Reviewed: 22 July 2022

    9.0
    Will come back again!
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Voice isolation maybe not so good or we laughed too loud.

    The history of Phuket in this hotel.

    Stayed in July 2022

  • Reviewed: 22 July 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel located in the city center. Very convenient to walk around

    Stayed in July 2022

  • Reviewed: 20 July 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    How lovely the hotel and room was

    Stayed in July 2022

  • Reviewed: 18 July 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    That I didn't have time to book a second night.

    Only good things to say about this dreamy Hotel. The architecture the design the shutters it really takes you back in time with all the modern comforts. Every corner tells its own story. Location was everything. Minutes walk from anything worth seeing in the area. I highly highly recommend this place.

    Stayed in July 2022

  • Reviewed: 17 July 2022

    8.0
    Very good
    • Business trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    location

    Stayed in June 2022

  • Reviewed: 17 July 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I didn't like the room's design: ours was a weird combination of dark red, light blue and light green.

    I liked the location inside Phuket town, with restaurants, shops, massage places being close by. Staff was friendly, they helped us getting am e-hailing ride to the airport and we paid the driver directly in cash. The hotel has no breakfast, but provides free Thai snacks in the morning, which is a nice way to try some local delights.

    Stayed in July 2022

  • Reviewed: 12 July 2022

    10
    I loved it! I'll stay here again!
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The pillows were not for me but they were still ok. They were a little too thick but still soft though.

    Location was THE BEST. Staff were super accommodating and nice. Room was super clean and beautiful! Bathroom was super clean and smelled amazing!

    Stayed in July 2022

  • Reviewed: 9 July 2025

    7.0
    Charming
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Room size - was too small, will book a larger next time...

    A charming historical boutique Hotel, right in the centre of old town Phuket. Extremely friendly staff.

    Stayed in July 2025

  • Reviewed: 21 June 2025

    7.0
    A beautiful, traditional hotel with fabulous staff and in a great location
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    At night the room was too bright as the sky light above the external door had no cover or curtains and the hotel interior lights shone straight on to the bed. Also the AC was noisy and inefficient - it needed servicing. It could be a 10 but these 2 factors meant we didn’t sleep well.

    Beautiful, authentic Peranakan shophouse style hotel in an excellent spot in the old town. Lovely decor in the shared areas. A very comfortable bed in the deluxe room and very large shower room. Staff were excellent and made a beautiful flower display for our anniversary. An iconic piece of Phuket history and worth staying at.

    Stayed in June 2025

Showing 676 – 700

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