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Reviews of The Memory at On On Hotel 3 stars

19 Phang-Nga Road, Talad Yai, Muang, Phuket , 83000 Phuket Town, Thailand

#14 of 181 hotels in Phuket Town

Guests' Choice

Review score

Based on 1204 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.8

  • Facilities

    9.0

  • Staff

    9.7

  • Value for money

    9.2

  • Free WiFi

    9.0

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Showing 151 – 175

  • Reviewed: 21 December 2024

    9.0
    Wonderful stay
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Limited breakfast options. Taxi transfers much cheaper on Bolt.

    Lovely service from Nathan and Jenny.

    Stayed in December 2024

  • Reviewed: 21 December 2024

    9.0
    Amazing hotel and architecture. Makes you travel back in time
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Our room was comfortable but quite small. I would definitely book again as the overall experience was great.

    The hotel itself is absolutely stunning. It feels like traveling back in time.

    Stayed in December 2024

  • Reviewed: 21 December 2024

    10
    5 stars plus an extra ✨️m beautiful
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    everything! the hotel ist amazing 💜

    Stayed in December 2024

  • Reviewed: 20 December 2024

    10
    It was a beautiful historical and cultural building, the bed was exceptionally comfortable. The location was central to
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The staff were so polite and helpful especially Papa, Jenny , Nathan and Nan

    Stayed in December 2024

  • Reviewed: 17 December 2024

    10
    Holiday
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The location and friendly staff

    Stayed in December 2024

  • Reviewed: 17 December 2024

    9.0
    museum
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights

    Stairs. It does have rooms on the ground floor though.

    This hotel is a museum. There are so many amazing collections. And it has great staffs and great service.

    Stayed in November 2024

  • Reviewed: 15 December 2024

    9.0
    Charming hotel from a bygone era, smack in the of centre Old Town. Amazing bed
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    perhaps a small smoking area ?

    The bed was simply divine, and the free morning breakfast sticky rice was a treat

    Stayed in December 2024

  • Reviewed: 13 December 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    location

    Stayed in December 2024

  • Reviewed: 12 December 2024

    9.0
    Comfortable rooms, great atmosphere, helpful staff
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to complain about, I really loved this hotel.

    Great location in a beautiful historic building, a really comfortable bed and lovely staff who went out of their way to help. The best thing - we checked out at midday and they not only held our bags til 6pm but we could also make use of the lovely air conditioned lounge and have final shower before heading to the airport to fly home.

    Stayed in December 2024

  • Reviewed: 11 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great hotel, central location and very friendly staff/clean rooms.

    Stayed in December 2024

  • Reviewed: 10 December 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    It was really beautiful and comfortable. Best hotel if you’re planning to stay for few days in Phuket Old Town.

    Stayed in November 2024

  • Reviewed: 10 December 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    -

    A snapshot in the very rich history of Phuket old town, honestly the old charm has been maintained to feel like a stunning immersion in the old time feel with the Sino-portugese influence. It is a beautifully appointed hotel with tremendous staff, upon needing to move roomss because of asthma they were so incredibly accommodating. An immense added bonus is how quiet it is for being right in the heart of the best part of Phuket Town, highly recommend staying during a Sunday for the Market, it is literally at your doorstep and is surreal how immersed you are in this incredible hotel and market

    Stayed in December 2024

  • Reviewed: 9 December 2024

    10
    Exceptional
    • Couple
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The lighting in the room a big low but presume thats either fir the ambience or to do with the voltage in Thailand

    The hotel decor and ambience was very authentic. In fact became quite emotional when we arrived. The staff were amazing ,very attentive and couldn't do enough for you. Nathan was especially helpful and guiding us with our everyday activities. He ordered taxis and advised best beaches to visit. All the other staff Jenny Nene Amanda Alan and Phillip were just as attentive and very helpful. The rooms were small but very tastefully decorated and were cleaned daily with fresh towels each time. A snack was offered daily in the morning but generally we had breakfast at the adjoining cafe.. must say the fruit and granola was my favourite. Would highly recommend this hotel and would have no hesitation in going again

    Stayed in December 2024

  • Reviewed: 5 December 2024

    10
    Beautiful hotel with every detail thought out, in a prime location and with very helpful staff.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Ideal location and beautifully decorated. Lots of history, very helpful and kind staff who were always happy to help. Nathan on the front desk in particular was lovely and always took an interest in our plans to offer us any tips and extra ideas. Also the bed was VERY comfy!

    Stayed in December 2024

  • Reviewed: 5 December 2024

    8.0
    Memorable stay
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Central location in Old Phuket. Beautiful furnishings imbued with history.

    Stayed in December 2024

  • Reviewed: 5 December 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not much of facilities per se, just the room.

    Staff were very friendly , helpful and kind. Great location to access markets and old town areas. Hotel had some snacks and tea 7am-7pm!

    Stayed in December 2024

  • Reviewed: 5 December 2024

    10
    Best place to stay in Phuket Old Town.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. All is perfect.

    Brilliant location. Fantastic building. Nice pillows and superb beds with proper body and neck support. Excellent showers as well. Fluffy towels and qualify sheets are a bonus. Unlimited bottled water. I’ve stayed 120 nights in hotels throughout Asia this year and this hotel is easily the best for quality, service and value. The staff are really lovely people.

    Stayed in December 2024

  • Reviewed: 4 December 2024

    10
    Great place to relax with special vibe in very central location
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Great location Nice rooms Free mini bar

    Stayed in November 2024

  • Reviewed: 4 December 2024

    9.0
    Old World charm in the centre of the old town yet quiet and peaceful in wonderful themed rooms.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights

    Free breakfast voucher if no breakfast provided.

    Breakfast was great but added cost from a great little cafe at the front of the hotel lobby area. Coffee was fantastic.

    Stayed in November 2024

  • Reviewed: 3 December 2024

    8.0
    Nice hotel in the center of the city
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    One thing that was problematic was the smell in the bathroom from pipes (sewage system). We were mostly out all day, just sleeping in the room but for people who would like to rest in the hotel more this can be a blocker…

    The hotel is in the center of the city so everywhere is close. The room was ok and clean. There is a laundry service and the staff is super nice. The hotel itself is very interesting so overall it was a good stay.

    Stayed in November 2024

  • Reviewed: 2 December 2024

    10
    Wow!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    This hotel was the best hotel we had in all of our journey in Thailand! Everything was just awesome and location is perfect. Lovely staff and vibe there.

    Stayed in December 2024

  • Reviewed: 30 November 2024

    10
    A lovely stay in the heart of Phucket town
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing !

    Loved the location, friendly staff and overall decor of the hotel

    Stayed in November 2024

  • Reviewed: 30 November 2024

    8.0
    A lovely one night stay whilst exploring around Phuket.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    A hotel in a great location for exploring old Phuket town. Fantastic value for money and feels like stepping back in time when inside the hotel (in a good way!) The staff are very friendly and helpful and the rooms are comfortable. A great value hotel.

    Stayed in November 2024

  • Reviewed: 30 November 2024

    9.0
    Very near to shops and it’s on prime location
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It’s vintage and very nice

    Stayed in November 2024

  • Reviewed: 23 November 2024

    8.0
    Totally enjoyed our stay at the Memory at On On.
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location right in the heart of old town Phuket. Staff was super friendly. They also have a few parking spaces very close to the hotel if you have a car.

    Stayed in November 2024

Showing 151 – 175

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