19 Phang-Nga Road, Talad Yai, Muang, Phuket , 83000 Phuket Town, Thailand
#14 of 181 hotels in Phuket Town
Guests' ChoiceBased on 1204 hotel reviews
9.1Cleanliness
9.3
Comfort
9.3
Location
9.8
Facilities
9.0
Staff
9.7
Value for money
9.2
Free WiFi
9.0
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End of dialog contentReviewed: 21 December 2024
David
United KingdomLimited breakfast options. Taxi transfers much cheaper on Bolt.
Lovely service from Nathan and Jenny.
Stayed in December 2024
Reviewed: 21 December 2024
Andrea
SwitzerlandOur room was comfortable but quite small. I would definitely book again as the overall experience was great.
The hotel itself is absolutely stunning. It feels like traveling back in time.
Stayed in December 2024
Reviewed: 21 December 2024
Julz
Germanyeverything! the hotel ist amazing 💜
Stayed in December 2024
Reviewed: 20 December 2024
Sophie
AustraliaThe staff were so polite and helpful especially Papa, Jenny , Nathan and Nan
Stayed in December 2024
Reviewed: 17 December 2024
John
SingaporeThe location and friendly staff
Stayed in December 2024
Reviewed: 17 December 2024
Jia
ChinaStairs. It does have rooms on the ground floor though.
This hotel is a museum. There are so many amazing collections. And it has great staffs and great service.
Stayed in November 2024
Reviewed: 15 December 2024
Kester
Australiaperhaps a small smoking area ?
The bed was simply divine, and the free morning breakfast sticky rice was a treat
Stayed in December 2024
Reviewed: 13 December 2024
Samuel
Francelocation
Stayed in December 2024
Reviewed: 12 December 2024
Cath
AustraliaNothing to complain about, I really loved this hotel.
Great location in a beautiful historic building, a really comfortable bed and lovely staff who went out of their way to help. The best thing - we checked out at midday and they not only held our bags til 6pm but we could also make use of the lovely air conditioned lounge and have final shower before heading to the airport to fly home.
Stayed in December 2024
Reviewed: 11 December 2024
Paul
United StatesGreat hotel, central location and very friendly staff/clean rooms.
Stayed in December 2024
Reviewed: 10 December 2024
Arshiya
NetherlandsIt was really beautiful and comfortable. Best hotel if you’re planning to stay for few days in Phuket Old Town.
Stayed in November 2024
Reviewed: 10 December 2024
Esther
Australia-
A snapshot in the very rich history of Phuket old town, honestly the old charm has been maintained to feel like a stunning immersion in the old time feel with the Sino-portugese influence. It is a beautifully appointed hotel with tremendous staff, upon needing to move roomss because of asthma they were so incredibly accommodating. An immense added bonus is how quiet it is for being right in the heart of the best part of Phuket Town, highly recommend staying during a Sunday for the Market, it is literally at your doorstep and is surreal how immersed you are in this incredible hotel and market
Stayed in December 2024
Reviewed: 9 December 2024
John
United KingdomThe lighting in the room a big low but presume thats either fir the ambience or to do with the voltage in Thailand
The hotel decor and ambience was very authentic. In fact became quite emotional when we arrived. The staff were amazing ,very attentive and couldn't do enough for you. Nathan was especially helpful and guiding us with our everyday activities. He ordered taxis and advised best beaches to visit. All the other staff Jenny Nene Amanda Alan and Phillip were just as attentive and very helpful. The rooms were small but very tastefully decorated and were cleaned daily with fresh towels each time. A snack was offered daily in the morning but generally we had breakfast at the adjoining cafe.. must say the fruit and granola was my favourite. Would highly recommend this hotel and would have no hesitation in going again
Stayed in December 2024
Reviewed: 5 December 2024
Sue
United KingdomNothing
Ideal location and beautifully decorated. Lots of history, very helpful and kind staff who were always happy to help. Nathan on the front desk in particular was lovely and always took an interest in our plans to offer us any tips and extra ideas. Also the bed was VERY comfy!
Stayed in December 2024
Reviewed: 5 December 2024
Laurie
United StatesNothing.
Central location in Old Phuket. Beautiful furnishings imbued with history.
Stayed in December 2024
Reviewed: 5 December 2024
Shiva
SingaporeNot much of facilities per se, just the room.
Staff were very friendly , helpful and kind. Great location to access markets and old town areas. Hotel had some snacks and tea 7am-7pm!
Stayed in December 2024
Reviewed: 5 December 2024
Simon
JapanNothing. All is perfect.
Brilliant location. Fantastic building. Nice pillows and superb beds with proper body and neck support. Excellent showers as well. Fluffy towels and qualify sheets are a bonus. Unlimited bottled water. I’ve stayed 120 nights in hotels throughout Asia this year and this hotel is easily the best for quality, service and value. The staff are really lovely people.
Stayed in December 2024
Reviewed: 4 December 2024
Christian
GermanyGreat location Nice rooms Free mini bar
Stayed in November 2024
Reviewed: 4 December 2024
Philip
AustraliaFree breakfast voucher if no breakfast provided.
Breakfast was great but added cost from a great little cafe at the front of the hotel lobby area. Coffee was fantastic.
Stayed in November 2024
Reviewed: 3 December 2024
Karolina
PolandOne thing that was problematic was the smell in the bathroom from pipes (sewage system). We were mostly out all day, just sleeping in the room but for people who would like to rest in the hotel more this can be a blocker…
The hotel is in the center of the city so everywhere is close. The room was ok and clean. There is a laundry service and the staff is super nice. The hotel itself is very interesting so overall it was a good stay.
Stayed in November 2024
Reviewed: 2 December 2024
Adam
IsraelThis hotel was the best hotel we had in all of our journey in Thailand! Everything was just awesome and location is perfect. Lovely staff and vibe there.
Stayed in December 2024
Reviewed: 30 November 2024
Charles
United Arab EmiratesNothing !
Loved the location, friendly staff and overall decor of the hotel
Stayed in November 2024
Reviewed: 30 November 2024
Steven
United KingdomA hotel in a great location for exploring old Phuket town. Fantastic value for money and feels like stepping back in time when inside the hotel (in a good way!) The staff are very friendly and helpful and the rooms are comfortable. A great value hotel.
Stayed in November 2024
Reviewed: 30 November 2024
Saravanan
MalaysiaIt’s vintage and very nice
Stayed in November 2024
Reviewed: 23 November 2024
Carin
United StatesGreat location right in the heart of old town Phuket. Staff was super friendly. They also have a few parking spaces very close to the hotel if you have a car.
Stayed in November 2024
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