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Reviews of Xen Pool Access 4 stars

105 Soi Haryak, 83100 Ban Klang, Thailand

#1 of 6 hotels in Ban Klang

Guests' Choice

Review score

Based on 43 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    8.2

  • Facilities

    9.2

  • Staff

    9.0

  • Value for money

    8.9

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 23 July 2025

    9.0
    I had a very relaxing, comfortable stay at Xen Poolside and am considering staying there again with my family.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Pool Access
    • Stayed 1 night
    • Submitted via mobile

    There could be a rollout sunshade for certain times of the day.

    I love having the pool directly outside of the room. The property was clean and regularly maintained.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    8.0
    All good except the hotel policy
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Pool Access
    • Stayed 3 nights
    • Submitted via mobile

    Hotel policy - wasn’t warned in advance about the deposit money (1000 thb) so I didn’t have it. Had to give my passport as a deposit what I didn’t really like. Would be better to receive this information in advance to be prepared.

    The location Staff Pool Room

    Stayed in July 2025

  • Reviewed: 22 June 2025

    8.0
    Big comfy room & the most friendly staff :)
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Pool Access
    • Stayed 1 night

    There was a bug under the sink in my bathroom in my second room, I didn't bring it up to anyone just put my towel over it to ignore it.

    The staff was so helpful and kind I came in late and there was a security guard who was able to greet me and give me my room key. The communication before my stay was very clear they were attentive to my needs. I loved the rooms, my favourite part was the big comfy bed :) The pool access was a nice touch! I would definitely stay again!!

    Stayed in June 2025

  • Reviewed: 3 April 2025

    8.0
    Good experience.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 2 nights
    • Submitted via mobile

    Nice experience and great value for the money. Very good local restaurants close to the location.

    Stayed in March 2025

  • Reviewed: 18 February 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Pool Access
    • Stayed 1 night

    room was very nice and modern with outdoor seating and pool access

    Stayed in January 2025

  • Reviewed: 15 February 2025

    10
    Excellent, very clean, spacious room, with an amazing pool directly leading off from private balcony
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 2 nights

    There was nothing to dislike

    Myself and my husband loved this hotel, the room was extremely clean, large spacious and had great air con system, the interior was just average, but had everything you could possibly need including Netflix on the smart TV, the pool directly off the balcony was absolutely amazing. We arrived pretty late in the evening when reception was closed, but there's a poster in reception with their watts App number on. They replied immediately and someone was with us within 5 minutes to show us our room. The complex is very safe with card pass entry only. Theres plenty to do within the area, lots of food places and a mall, the drive to Phuket is around 20 minuets and a bus stops outside the hotel, we never took the bus as the Grab only cost a couple of pounds which we were more than happy with. Theres plenty of nice beaches just a short drive away. From our room if you stood in the centre of the pool, you could see the big buddha in the distance. We originally were only going to stay a couple of nights here but had to extend due to the beautiful setting. We would certainly go back to this hotel we absolutely loved it.

    Stayed in December 2024

  • Reviewed: 15 February 2025

    10
    It was amazing, very good place in Chalong. Pool is the best :) Thank you
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 8 nights

    It was amazing, very good place in Chalong. Pool is the best :) Thank you

    Stayed in January 2025

  • Reviewed: 11 February 2025

    10
    Perfect
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 1 night
    • Submitted via mobile

    Mosquitos.. inevitable but annoying

    Very modern and clean. Direct pool access! Location is also super for doing dives.

    Stayed in February 2025

  • Reviewed: 31 January 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 7 nights
    • Submitted via mobile

    The communication was a bit difficult. I recommend writing directly on WhatsApp for a more prompt response. The location is good(only about 5min walking distance to the pier) but there are no nice beaches nearby. So if you want to go to beaches daily you have to rent a scooter or use Bolt or Grab

    Very beautiful and clean location. The pool was clean and they cleaned the room daily. I highly recommend this property if you are prepared to travel daily for beaches and attractions

    Stayed in January 2025

  • Reviewed: 30 December 2024

    10
    Simple and comfortable
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 3 nights
    • Submitted via mobile

    There were some mosquitos, which we bought a spray for the room to get rid of.

    The room was very big and the bed was comfy. Cleaning ladies clean the room every day. There is a security guard at night. It's simple at its best. I also had left a shirt there by mistake and they took care of my shirt and told me to use grab app to take it back. Thanks for everything.

    Stayed in December 2024

  • Reviewed: 29 December 2024

    9.0
    Give it a go
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 5 nights
    • Submitted via mobile

    Location is fine but there's not really any fruit stalls or eateries on the street - would recommend a motorbike. But other than that everything was awesome.

    Pool access, clean rooms, nice staff, daily cleaning with fresh towels and water bottles, Netflix app on the TV, 7/11 next door, quiet, awesome air conditioning, parking outside, hot water for shower, kettle, fridge available, tea and coffee sachets available. The place feels expensive and luxury at an accommodating price.

    Stayed in December 2024

  • Reviewed: 28 December 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Pool Access
    • Stayed 4 nights

    The water pressure is a little bit low when showing.

    The location is great, very convenient, and the room smells fresh and clean.

    Stayed in December 2024

  • Reviewed: 9 December 2024

    10
    Great value comfortable hotel.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Pool Access
    • Stayed 5 nights
    • Submitted via mobile

    The cafe was closed which it will have added another location to hang out close to the bedroom.

    The pool was long for good laps with a great view of the Big Buddha. Way better than those tiny pools in other hotels. The building feels modern and minimalist which I enjoyed.

    Stayed in December 2024

  • Reviewed: 15 November 2024

    10
    Very nice !
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Pool Access
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Nice, clean and large bedroom with nice bathroom. The pool is really nice, as well as the terrasse. People are very nice, and you can ask for cleaning every day. The location is nice to go on every side of the island, but there is a lot of trafic. Just close to a seven eleven, and to restaurants, motorbike rentals...

    Stayed in November 2024

  • Reviewed: 11 February 2025

    7.0
    Good!
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Pool Access
    • Stayed 5 nights
    • Submitted via mobile

    The busy road can be noisy.

    The pool and the location near the Chalong pier.

    Stayed in February 2025

  • Reviewed: 25 December 2024

    6.0
    I wouldn't stay in these rooms for a long period of time
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 5 nights
    • Submitted via mobile

    It is not insulated at all and being next to the road you hear the traffic just like you're sitting outside. Bring something to block the ears otherwise you will not sleep. The first room had a terrible smoking smell so we had to change it. In the second room the AC unit smelled like wet clothes.

    They cleaned the room everyday and provided towels for the beach. The room had everything you need.

    Stayed in December 2024

  • Reviewed: 17 December 2024

    7.0
    Neat rooms, great pool. Lots of street noise at night.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Pool Access
    • Stayed 1 night
    • Submitted via mobile

    Too close to the main road so a bit noisy. Could hear the motorcycles pass at night. Not so close to good restaurants and cafes.

    Neat and spacious rooms. Great to have the pool by the room. Good internet.

    Stayed in December 2024

  • Reviewed: 30 November 2024

    5.0
    Stay at the property for 2 nights only. Glad to leave as there was nothing interesting for tourists in the area.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 2 nights
    • Submitted via mobile

    The location. Traffics noise. Nothing of interest in the area. Boring.

    The swimming pool with own balcony and access into the pool.

    Stayed in November 2024

  • Reviewed: 10 November 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 2 nights
    • Submitted via mobile

    Location not great but get a ped and you’re fine

    Lovely place clean and loved the pool

    Stayed in November 2024

  • Reviewed: 8 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Pool Access
    • Stayed 6 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: 27 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 10 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: 18 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Bungalow
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: 13 May 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Pool Access
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: 22 April 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Pool Access
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2025

Showing 1 – 25

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