N/A

Everything

Stayed in July 2023

Nothing

Excellent location, clean room

Stayed in April 2023

Close to beach and stores Comfortable and clean

Stayed in June 2023

pool 2 small

convenient

Stayed in May 2023

5 story parking garage attached had a sign for cars that 5th level was closed but any hotel guest exiting elevator on 5th floor was able to walk right out on to open empty parking area. We wanted to see the rocket launch and were sent to the 5th floor parking by staff for best view. minuets before launch a very gruff and bossy manager come up with security , ran everyone to 4ths floor and stood on 5th level with security and watch launch while assuring the guest couldn’t come up with them. The then left and soon other were right back on 5th floor because the staff still had no signs. all seemed so pointless and unnecessary. To add insult I was vaping outside at night alone on sidewalk and the hotels security came up to me and demanded I show a room key!? I did but was also pointless. I didn’t need a room key to be on the sidewalk ether-way !!!

right in the center of everything

Stayed in May 2023

The room layout was odd with a long hallway. Near the door in the room, it was a dead space with no table. This would have been helpful when we ordered the room service to set the food rather than the floor to sign for it. View from the window was into the restaurant, which honestly was pointless of a window. The hallways had horrible smell. When we used the website to order room service, the website was down. Called the front desk, and staff informed us the restaurant may take the order over the phone if they want to. The food was very overpriced, and shrimp taco was cold along with bad guacamole. Checked out the swimming area to be very dirty and small. Hot tub had dirt all on the bottom as well as the bottom of the pool. Thankfully, when checking out the desk, the person gave us a free drink at Starbuck, which was in walking distance. Other than that the money spent didn't seem worth the 1 night stay. (328.00)

We were down for the 10k run, location was great.

Stayed in May 2023

pool did not look like it did on site, chairs out dated and whole pool area needs updates and painting.. we ended up walking to beach ..which was quite the chore due to my husband walks with a cane and also had to rent chairs.. an added expense

Close to shopping and sites

Stayed in April 2023

check in

location

Stayed in April 2023

it was very confusing to get to the main entrance. there was no signage visual from the main road where the front door or parking is. The bathroom shower looked dirty but possibly stained. The bathroom walls were dirty.

close to port

Stayed in April 2023

everything was great

very clean and staff nice

Stayed in April 2023

The bed was very uncomfortable. AC didn't work at all

Stayed in March 2023

The pool is so small it was unbelievable that it was considered a pool for a high sought hotel. It was also completely covered that you could not have sun. The verbiage explaining the hotel were kind of conflicting. I booked a hotel thinking that I would have a ocean view from somewhere. Maybe not my room but from somewhere and as it turned out, I was three blocks away. I was not happy. The door to my hallway was broken and anybody could’ve walked in that hallway. The door to my room looks like it had been busted open and the latch reattached. It was on by a thread. I will not stay there again. I thought a four points by Sheraton was something to be considered as a step above others, but this proved that wrong.

Stayed in March 2023

Nothing to dislike One man on reception wasn't welcoming but a lady stepped in and was very pleasant The pool was accross the parking area

Everything was exceptional Pool area was fun and relaxing The room was amazing

Stayed in March 2023

Filthy. obviously poor housekeeping.

Room was disgusting.

Stayed in February 2023

The pictures were deceiving. The pool was not good at all. The parking garage was right above and covered a great deal of the pool very bad location for a pool. Our first room although clean the AC was not working properly it was making a god awful sound that sounded like the rocket was taking off. The staff took care of us though and switched us rooms right away.

The location was really good.

Stayed in February 2023

Tack small pool in car park. Bad food in restaurant. Not very friendly.

not much

Stayed in February 2023

I have no complaints at all.

The staff was very nice and attentive. They gave us a late check out because we had been traveling a lot and needed to rest up. Just very nice and helpful. The parking garage was great as well. Very convenient no matter what floor you are on you can park on your level with easy access to your room.

Stayed in February 2023

NA

My Husband and I stayed at the "Four Points by Sheraton Cocoa Beach" from January 9 to the 21st 2023. We have traveled to many places, even staying in Cocoa Beach before, but we have never had such amazing service as the people who work at "Four Points by Sheraton Cocoa Beach". They were so friendly, and ready to help us any way they could. We were treated as family not as just a guest. They made our trip special. We have told as many of our Family and Friends what a great experience we had, and will be booking a room there for our next trip to Cocoa Beach. They are located so you don't need a vehicle to get around everything you need is close by. Thank you "Four Points Sheraton Cocoa Beach" for such a wonderful and comfortable trip!!

Stayed in January 2023

The rooms are so old and worn. No view pool looks like a prison cell and immediately requested to leave in the immediately gave us back our weeks stay without any issue that was about the only thing I did like about four points Sheraton.I’m

nothing rooms are disgusting me I need a makeover. The pool look like it was in a prison wall and we were only in the hotel for 20 minutes and we immediately requested a refund and checked out. They totally Photoshop the pictures on the website the hotel looks absolutely nothing like the pictures I am booking.

Stayed in January 2023

Dont like when you get a total price on your room and you get there and its 100 more for parking. If you gotta charge parking include it in the nightly fee or add it to the price when somebody wants a total price include it don't wait til you arrive and say oh by the way these two rooms cost you a 100 for parking.

Restaurant food is great. Little blonde server is excellent service and friendly she needs a raise

Stayed in January 2023

Beautiful ❤️

Stayed in January 2023

Gym at the front desk was outstanding never saw anybody that was so confident in my entire life

Stayed in January 2023

so clean and staff was so nice

Stayed in December 2022

Pool Area is below garage deck... Not a very nice location for a pool.

Friendly and ver y helpful staff

Stayed in October 2022

they said they upgraded us and we asked for city view and got view of where they sale merchandise but that wasn’t the problem the room they put us in had bed bugs but they did give us another room and i did not see any in it

never ate breakfast as it was additional fees

Stayed in October 2022