About this property
The 4-star Firefly Luxury Suites at the foot of the Matterhorn in Zermatt is only a 3-minute walk away from the Klein Matterhorn cable car and a short walk from the village center. The hotel offers modern, spacious suites and an indoor pool and spa area. Most suites feature a balcony and the larger ones an open fireplace. An à la carte breakfast is served to you in the suite at your desired time. A transfer from Zermatt's train station or parking areas is offered.Cost may apply
Couples in particular like the location – they rated it 9.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Indoor swimming pool
- Spa
- Free Wifi
- Family rooms
- Fitness center
- Non-smoking rooms
- Skiing
- Tea/Coffee Maker in All Rooms
- Bar
- Breakfast
Availability
Select dates to see this property's availability and prices
Room Type | Number of guests | |
|---|---|---|
1 king bed | ||
Bedroom 1 1 king bed Bedroom 2 1 king bed Bedroom 3 1 king bed | ||
Bedroom 1 king bed Living room 1 sofa bed | ||
Bedroom 1 1 king bed Bedroom 2 1 king bed Bedroom 3 1 king bed Bedroom 4 1 king bed | ||
Bedroom 1 1 king bed Bedroom 2 1 king bed Bedroom 3 1 king bed | ||
Bedroom 1 2 king beds Bedroom 2 1 king bed Bedroom 3 1 king bed Bedroom 4 1 king bed Bedroom 5 1 king bed | ||
Bedroom 1 1 king bed Bedroom 2 1 king bed Bedroom 3 1 king bed |
Guest reviews
Categories:
Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi
Select topics to read reviews:
Guests who stayed here loved
- Jacob
United States“Loved the rooms, the decor, the vibe, the location, the bar…so cute & perfect. An amazing stay!” - Irene United States“Simply amazing! The location was superb, the breakfast every day served to your room made me feel like a queen, the views from the Villa were spectacular. We couldn’t have chosen a better location for our stay in Zermatt….book it!”
- Robert United States“Our experience at Hotel Firefly was perfect. We had an amazing room with 3 spacious bedrooms and 2.5 baths, a convenient kitchen and very comfortable living area. The staff was very friendly and helpful. The best thing was the breakfast...”
- Michelle United States“Everything… the staff were great… bar was fun…massage was exceptional! Our visit to Firefly Inn was an incredible and adventurous experience. The staff stood out for their warm hospitality, making us feel welcomed throughout your stay. The...”
- Koustuv United States“We had a very nice stay at Firefly. Very nice sized and comfortable apartment style accomodations. Nice Bar and Spa downstairs. Very nice breakfast spread delivered to the room in the morning. We loved it !”
- Siqi
China“absolutely the best stay we had in Switzerland and kicks into the top 3 hotels we’ve ever stayed over last a few years! Friendly staff and super helpful! I don’t wanna leave the hotel once I went in the room!” - Heather United States“Great location. You can hear the river. Amazing breakfast in our room. Incredible spa facilities (pool, jacuzzi, steam rooms, sauna, etc). Wonderfully helpful staff. Kitchenette. Bluetooth speaker. Even a dishwasher! Very comfortable bed. Balcony.”
- Michael United States“Stayed in a family suite and it was phenomenal. Starting off every day with breakfast to the room was a very nice included feature. The staff was very helpful and great to work with.”
- Angela United States“The hotel is just a bit out of the main part of town, but the location worked great for us. Room was very nicely appointed with a full kitchen, comfortable bed & a nice living area & outdoor balcony.”
- Mucci United States“Absolutely everything exceeded expectations- they picked us up from the train station which was amazing, the facilities (sauna, steamroom, etc) are great, and the breakfast they offer is delicious! I also had one of the best massages of my life...”
Hotel area info
Amenities of Firefly Luxury Suites
Great facilities! Review score, 9.7
Most popular amenities
- Indoor swimming pool
- Spa
- Free Wifi
- Family rooms
- Fitness center
- Non-smoking rooms
- Skiing
- Tea/Coffee Maker in All Rooms
- Bar
- Breakfast
Bathroom
Bathroom
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Bedroom
Bedroom
- Linens
- Wardrobe or closet
- Alarm clock
Outdoors
Outdoors
- Terrace
- Garden
Kitchen
Kitchen
- Dining table
- Coffee machine
- Toaster
- Stovetop
- Oven
- Kitchenware
- Electric kettle
- Kitchen
- Dishwasher
- Refrigerator
- Kitchenette
Room Amenities
Room Amenities
- Socket near the bed
- Clothes rack
Ski
Ski
- Ski pass vendor
- Ski school
- Ski storage
PetsPets are allowed on request. Charges may apply.
Pets
Activities
Activities
- Bike toursAdditional charge
- Water sports facilities on siteAdditional charge
- CyclingOff-site
- HikingOff-site
- DartsAdditional charge
- Ping-pong
- Pool table
- Game room
- Skiing
- FishingAdditional chargeOff-site
- Golf course (within 2 miles)Additional charge
- Tennis courtAdditional chargeOff-site
Living Area
Living Area
- Dining area
Media & Technology
Media & Technology
- Streaming service (like Netflix)
- iPod dock
- Flat-screen TV
- Satellite channels
- Video games
- Video
- DVD player
- Radio
- Telephone
- TV
Food & Drink
Food & Drink
- Fruit
- Wine/ChampagneAdditional charge
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
InternetWifi is available in all areas and is free of charge.
Internet
ParkingNo parking available.
Parking
Front Desk Services
Front Desk Services
- Invoice provided
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
Entertainment & Family Services
Entertainment & Family Services
- Board games/Puzzles
- Books, DVDs or music for children
Cleaning Services
Cleaning Services
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
Business Facilities
- Fax/Photocopying
Safety & security
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- Safe
General
General
- Pet bowls
- Pet basket
- Designated smoking area
- Smoke-free property
- Hypoallergenic room available
- Hardwood or parquet floors
- Heating
- Packed lunches
- Soundproof rooms
- Elevator
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
Accessibility
- Upper floors accessible by elevator
Indoor swimming poolFree!
Indoor swimming pool
Free!- Open all year
- All ages welcome
- Heated pool
- Pool/Beach towels
- Beach chairs/Loungers
Spa
Spa
- Locker rooms
- Fitness
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Beach chairs/Loungers
- Turkish/Steam Bath
- Hot tub/Jacuzzi
- MassageAdditional charge
- Spa
- Fitness center
- Sauna
Languages Spoken
Languages Spoken
- German
- English
- French
- Italian
- Portuguese
House rules
Firefly Luxury Suites takes special requests – add in the next step!
Check-in
From 4:00 PM to 10:00 PM
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CHF 1,000 is required on arrival. That's about $1,255. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 3 years
Crib upon request
Free
4 years old
Crib upon request
Free
Extra bed upon request
CHF 150 per child, per night
5+ years
Extra bed upon request
CHF 150 per person, per night
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Accepted payment methods
The fine print
Must-know information for guests at this property
If you arrive with children, please inform the property of their number and age in advance.
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
Please note that transfer cost may apply
A damage deposit of CHF 1,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
