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About this property

Comfortable Accommodations: Puma House in Puerto Natales offers family rooms with private bathrooms and shared bathrooms. Each room includes a kitchenette, dining area, and city views. Essential Facilities: Guests enjoy a garden and free WiFi. Additional amenities include a lounge, shared kitchen, and free parking. The property provides a paid shuttle service, concierge, and tour desk. Local Attractions: Located less than 1 km from Puerto Natales Bus Station and Municipal Museum of History, the hostel is 8 km from Teniente Julio Gallardo Airport. Cueva del Milodon is 30 km away. Guest Satisfaction: Highly rated for its kitchen, attentive staff, and convenient location.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in Puerto Natales, this property has an excellent location score of 9.5

    • FREE parking!


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Availability

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Alexandra
    Australia Australia
    A small, spotless hostel. The staff are very proud of the place and it is so clean with great kitchen facilities and separate bathrooms. Basically everyone staying here is hiking so people wake up early and they have a strict quiet time. They...
  • Rebekah
    New Zealand New Zealand
    The staff were really friendly and helpful with recommendations for the local area. The beds were super comfy and the hostel was cosy so we had great sleeps here! Great locker space under the beds for storage too. One minor suggestion would be to...
  • Snell
    Australia Australia
    Very nice atmosphere to chill on rest days. We rented a sleeping bag and foam mats for the O-Trek (be warned the sleeping bags don’t compress well but are very warm) - staff were very helpful with any questions. The place is completely cleaned...
  • Kz
    Netherlands Netherlands
    I rate it 10 because I want my NEGATIVE reviews visible.
  • Niamh
    United Kingdom United Kingdom
    The showers were clean and very warm, the rooms were clean and kitchen facilities were great. Staff were very helpful and friendly. Nice vibe and not far from the centre
  • Raffaele
    United Kingdom United Kingdom
    I really liked how the hostel is decorated, especially the welcoming area and rooms. Very cleaned and welcoming.
  • Adam
    United Kingdom United Kingdom
    We didn't get his name, but the guy on duty late was so incredibly helpful in giving us suggestions and recommendations for how to spend our time at TDP. Thanks to him, we did Base Las Torres on a beautiful day, with an early start to avoid the...
  • Christian
    Germany Germany
    Nice little place, lead by the owner. Has all you need. Is clean, friendly, has charme and is close to the center
  • George
    United Kingdom United Kingdom
    Amazing hostel, friendly and helpful staff, good kitchen, very clean all the time, great location. Great gear for hire at affordable price. Would fully recommend this hostel, especially for anyone trekking nearby.
  • Stang
    Canada Canada
    Pablo had great advice for travel in area and our hike in Torres Del Paine.

Property surroundings

Facilities of Puma House

Great facilities! Review score, 9.3

Most popular facilities

  • Free WiFi
  • Free parking
  • Family rooms
  • Airport shuttle
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Hairdryer

Bedroom

  • Linen

View

  • City view

Outdoors

  • Patio
  • Garden

Kitchen

  • Shared kitchen
  • Dining table
  • Coffee machine
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Kitchenette

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Activities

  • Bicycle rental
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
  • Horse riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Fishing
    Additional chargeOff-site

Living Area

  • Dining area
  • Seating Area

Media & Technology

  • Streaming service (like Netflix)
  • Satellite channels
  • Telephone

Food & Drink

  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free public parking is possible at a location nearby (reservation is not needed).

  • Street parking
  • Accessible parking

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk

Entertainment and family services

  • Board games/puzzles

Cleaning services

  • Daily housekeeping

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms

General

  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Non-smoking throughout
  • Heating
  • Private entrance
  • Car hire
  • Family rooms
  • Airport shuttle
    Additional charge

Languages spoken

  • English
  • Spanish

House rules

Puma House takes special requests - add in the next step!
Check-in
From 14:00 to 22:00
Check-out
From 06:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children older than 10 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubRed CompraCash
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 08:00.

The fine print

Need-to-know information for guests at this property

LOCAL TAX LAW

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 08:00:00.

Legal information

This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

FAQs about Puma House