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About this property

Offering Bed & Breakfast and Full-board, Hotel Río Serrano + Spa is in Torres del Paine. There is an on-site restaurant and a garden overlooking the Paine Massif. A buffet breakfast is served daily. Guests traveling with the Full-Board program have complimentary breakfast, lunch and dinner. Regional specialties can be ordered at the restaurant, while enjoying one of the many wines from the property's cellar. Drinks and cocktails can be enjoyed at De agostini Restobar. Boat trips, hiking and horseback riding activities can be practiced. Additionally, guests can explore the areas choosing from several available excursions, for an extra fee. Hotel Río Serrano is 83 km from Puerto Natales and 325 km from Ibañez del Campo Airport in Punta Arenas. It is 4 km from one of the entrances to Torres del Paine National Park. Shuttle services can be arranged for an extra fee. Free parking and wireless connection is provided.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.6)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Buffet

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 extra-large double bed
2 single beds
or
1 extra-large double bed
2 single beds
or
1 extra-large double bed
2 single beds
or
1 extra-large double bed
2 single beds
or
1 extra-large double bed
2 single beds
or
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Robert
    Slovakia Slovakia
    Delicious breakfast Lot of activities(barbecue,horse riding,evening cinema..) Wonderfull wellness
  • Adrià
    Spain Spain
    We loved everything about the hotel: location, facilities, personel, food.
  • Camilo
    United Kingdom United Kingdom
    The hotel is in a beautiful location and the views are honestly stunning. The spa is gorgeous and everyone honestly are so kind and helpful
  • Claire
    United Kingdom United Kingdom
    Absolutely fabulous hotel! Beautiful location and amazing views from our room! The staff were very friendly and helpful and the food in the bar was so good!
  • Edwin
    Canada Canada
    Great location for spectacular views of Torres del Paine mountains, seen from all of the lounge areas, restaurants and mountain facing rooms. The hotel was nicely furnished and maintained. Our breakfast, lunch and dinner meals were included in our...
  • Tracey
    Australia Australia
    The views from the hotel and our room were spectacular. From morning to dusk, just superb. The rooms were comfortable, bathrooms a little dated, but functional. Food generally good. Staff friendly and helpful. Location good for self driving to the...
  • Grace
    United Kingdom United Kingdom
    What an incredible place to stay! The location is incredible, with a clear Mountain View at breakfast and in your room. The breakfast included is comprehensive and delicious. The staff were attentive and highly professional. We were celebrating...
  • Bogdan
    Romania Romania
    Everything! Great value for money, in a serene location, perfect for all the trips in the Torres del paine park. Great food and staff, as well as nice spa. Will definitely choose the same when back in Chile!
  • Rachel
    Australia Australia
    What’s not to like - stunning location and views, comfortable rooms, great facilities and super food!!
  • Valerie-anna
    Austria Austria
    Nice room with huge and cozy bed, common areas with amazing views and very beautifully decorated. Both restaurants were excellent and the pool/spa area is lovely as well. Great location for exploring Torres del Paine, definitely recommended!

Hotel surroundings

Restaurants

2 restaurants on site
  • Qawasqar Restaurant
    • Cuisine
      Italian • Mediterranean • Peruvian • Seafood • Local • International • Latin American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Restobar De Agostini
    • Cuisine
      American • Italian • Mediterranean • Pizza • Seafood • Steakhouse • Local • International • Latin American • Grill/BBQ
    • Open for
      Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Río Serrano Hotel + Spa

Great facilities! Review score, 9.5

Most popular facilities

  • Indoor swimming pool
  • Free parking
  • Free WiFi
  • 2 restaurants
  • Spa and wellness centre
  • Fitness centre
  • Facilities for disabled guests
  • Non-smoking rooms

Bathroom

  • Toilet paper
  • Towels
  • Additional toilet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer

Bedroom

  • Wardrobe or closet
  • Extra long beds (> 2 metres)

Outdoors

  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Kitchen

  • Cleaning products

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Live sport events (broadcast)
  • Live music/performance
  • Tour or class about local culture
    Additional charge
  • Movie nights
  • Temporary art galleries
  • Horse riding
    Additional chargeOff-site
  • Hiking
    Additional chargeOff-site
  • Billiards
  • Children's playground
  • Games room
  • Fishing
    Additional chargeOff-site

Living Area

  • Desk

Media & Technology

  • Telephone

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Indoor play area
  • Board games/puzzles

Cleaning services

  • Daily housekeeping
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shared lounge/TV area
  • Hypoallergenic
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Indoor swimming pool

    Wellness

    • Fitness/spa locker rooms
    • Fitness
    • Massage chair
    • Spa/wellness packages
    • Foot bath
    • Spa lounge/relaxation area
    • Steam room
    • Spa facilities
    • Body wrap
    • Body scrub
    • Body treatments
    • Pedicure
    • Manicure
    • Facial treatments
    • Beauty Services
    • Sun loungers or beach chairs
    • Public Bath
    • Spa and wellness centre
    • Fitness centre
    • Sauna

    Languages spoken

    • English
    • Spanish

    House rules

    Río Serrano Hotel + Spa takes special requests - add in the next step!
    Check-in
    From 16:00
    Guests are required to show a photo identification and credit card upon check-in
    Check-out
    Until 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 12 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    Free

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubRed CompraCash

    The fine print

    Need-to-know information for guests at this property

    Our Full Board plan offers a luxurious experience with all meals included in the hotel's main restaurant, where you'll have the opportunity to enjoy the breakfast buffet, a la carte lunch and dinner accompanied by beverages such as juice, water, soft drinks and house wine. Along with this the program provides a stocked minibar in your room, meals and drinks from the Restobar - whose a la carte menu is available 12 hours per day - and practical lunch boxes for your expeditions. Stay connected with free WIFI in rooms and common areas, access to the spa, climatized pool, gym and sauna

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Guests under the age of 18 can only check in with a parent or official guardian.

    FAQs about Río Serrano Hotel + Spa