About this property

Located in the heart of the medieval city of Carcassonne, Hôtel Le Donjon - Cœur de La Cité Médiévale is surrounded by the city’s ancient ramparts. The hotel features a restaurant and bar. It is divided into 2 buildings. Free WiFi is provided throughout. With views of street or the garden, the rooms are individually decorated and include a flat-screen TV. They overlook either the citadel or the hotel’s garden. A buffet breakfast is served each morning at the hotel. Le Donjon’s restaurant serves traditional French cuisine and there is also a cocktail bar where guests are invited to relax in the evening. The hotel has a 24-hour reception and room service is available upon request. A dry-cleaning and laundry service is also provided at the hotel. Le Donjon is located 2.4 km from Carcassonne Train Station. The Basilica of Saint-Nazaire is a 2-minute walk from the hotel and the Château Comtal is less than 100 metres away.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in Carcassonne, this hotel has an excellent location score of 9.7

    • Breakfast info

    • Buffet

    • Private parking available


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
1 double bed
1 single bed
and
1 large double bed
2 single beds
and
1 large double bed
1 sofa bed
and
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Chris
    United Kingdom United Kingdom
    Great location in the old city. Rooms comfortable, but a little dated. Good breakfast choices.
  • Denise
    United Kingdom United Kingdom
    Position was excellent. Private parking was very good.
  • Susan
    United Kingdom United Kingdom
    Quiet hotel in the center of the Medieval City, lovely Court yard to sit and read with a glass of bubbles. Breakfast was easy and full of choice. The staff were very welcoming and happy. Beds were very comfortable and the rooms were decorated...
  • David
    Australia Australia
    Location inside the Cité was wonderful. Relaxed feel.
  • Lindsay
    Australia Australia
    Superb location inside the old city. Everything within a short walking distance. Staff were very helpful and able to communicate with us in English. Our room was in a very nice garden setting. It was a good size. The toilet is in a...
  • Lesley
    United Kingdom United Kingdom
    Very central good parking close by with shuttle service.
  • Stefan
    Belgium Belgium
    Prime location, super-friendly staff, generous breakfast buffet.
  • Dru
    United Kingdom United Kingdom
    Central location within the medieval city, parking outside just a short walk away. Huge plus of a kettle in the room!
  • Michael
    France France
    Excellent location in the Citadel. Good parking with but a short wait got the shuttle to the hotel. Kind and helpful staff. Pleasant garden.
  • Laura
    Australia Australia
    We loved the location in the old citadel. Staying in the historic town was a real treat. Plenty of places to eat at. Loved it when the day trippers left and we had the whole town to ourselves.

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurant chez Christine
    • Cuisine
      French • Local
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian

Facilities of Hôtel Le Donjon - Cœur de La Cité Médiévale

Great facilities! Review score, 8

Most popular facilities

  • Private parking
  • Free WiFi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Terrace
  • Garden

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Tour or class about local culture
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible at a location nearby (reservation is needed) and costs € 24 per day.

  • Valet parking
  • Accessible parking

Reception services

  • Invoice provided
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Pet bowls
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Languages spoken

  • English
  • Spanish
  • French

House rules

Hôtel Le Donjon - Cœur de La Cité Médiévale takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 5 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

The address of the car park is:

32 Chemin des Ourtets, 11000, Carcassonne.

The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has 2 car parks that are located outside the city walls. Guests arriving between 13:00 and 20:00 can be greeted at the car park.

Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel.

The hotel has a shuttle service and a valet service available for guests using the hotel's paid parking.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hôtel Le Donjon - Cœur de La Cité Médiévale in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Hôtel Le Donjon - Cœur de La Cité Médiévale