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About this property

Eternal Flame features a restaurant, bar and free WiFi. Free parking is available on site. The main street of Hakuba Echoland is a 6-minute walk away, and features many restaurants/bars. Hakuba Happoone Winter Resort and Hakuba 47 & Goryu Winter Sports Park can be reached within 7 minutes by free shuttle bus. There is free shuttle service at the property. The shuttle provides access to all ski resorts in the area, and the shuttle is parked right outside the property. Rental skis, snowboards and lift passes are available, all of which are offered at a discounted price. The property also provides pick-up services at times of arrival and departure. A flat-screen TV , DVD player and Nintendo Wii, as well as a computer are featured in guestrooms. Some rooms do not have a bathroom, while shared bathrooms are available. Extras include slippers and free toiletries. Guests will also find 2 kashikiri (private use) baths at the property. In addition, dry cleaning and laundry services are provided free of charge. You can engage in various activities, such as skiing and hiking in the area. Hakuba Happo Bus Terminal is 1.2 km from Eternal Flame, while Hakuba Jump Arena is 1.2 km away. The breakfast menu changes everyday, and the property is open to special requests, such as allergies.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in Hakuba, this property has an excellent location score of 9.7

    • Free private parking available on-site

    • Ski-to-door


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
4 single beds
1 extra-large double bed
4 single beds
2 single beds
Bedroom
4 single beds
Living room
1 sofa bed
4 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Wenona
    Australia Australia
    Absolutely loved my stay at Eternal Flame. It is a beautiful lodge and close to plenty of restaurants, as well as right across the road from a couple of the shuttle bus stops. Nao was a lovely host with excellent knowledge of the area to assist...
  • Henry
    United Kingdom United Kingdom
    Very clean and very welcoming staff. Its a short walk to Echoland where there are a lot of restaurants and bars. The onsen was a great touch as well.
  • Heath
    Australia Australia
    The owners at Eternal Flame were so accommodating and paid close attention to the details. The coffee machine and beautiful, varied breakfasts made our mornings! I enjoyed selecting a book from the comfortable communal area and having a beer with...
  • Thomas
    Australia Australia
    Nao and Kimi and their staff make this place special.
  • Julie
    New Zealand New Zealand
    Wonderful service, comfy beds and delicious breakfast. From picking us up at the bus station, to helping organise our snow gear and tickets, to booking our restaurant each night, we were so well looked afterz Loved the onsen, massage chairs and...
  • David
    Australia Australia
    Nao and the team were amazing hosts, one of the nicest pensions I've stayed in Japan. So many small touches and thoughtful gestures really elevated the stay from a place to stay to go skiing to 'i can't wait to get back and relax at the Eternal...
  • Anja
    Netherlands Netherlands
    We stayed at the new chalet and loved it! Also the main house and lounge area is very cozy. The location is perfect to catch different ski busses and a short stroll to the Echoland Main Street with shops and restaurants. The in house Onsen was...
  • Mike
    New Zealand New Zealand
    Spacious and comfortable lots of small details taken care of, onsen, drying rooms massage chairs coffees readily available the breakfasts were an absolute highlight! The staff were so friendly and welcoming and knowledgeable in helping us choose...
  • Katherine
    Australia Australia
    Staff were lovely, Nao was so lovely to chat to and helped us with dinner bookings and ski hire. The three course breakfast got us well prepared for a day of skiing each day.
  • Sarah
    Australia Australia
    Amazing experience from the moment we arrived in Hakuba. The hosts picked us up from the station before welcoming us to the accommodation. We had complementary champagne on arrival while they covered the check-in details and took our bags to our...

Property surroundings

Restaurants

1 restaurant on site
  • レストラン #1
    • Cuisine
      European

Facilities of Eternal Flame

Great facilities! Review score, 9.7

Most popular facilities

  • Free parking
  • Family rooms
  • Skiing
  • Restaurant
  • Bar
  • Breakfast

Outdoors

  • Sun terrace
  • BBQ facilities
  • Terrace
  • Garden

Ski

  • Ski-to-door access
  • Ski pass vendor
  • Ski school
  • Ski storage

Activities

  • Hiking
    Additional charge
  • Games room
  • Skiing

Food & Drink

  • Bar
  • Restaurant

Internet
Fast free WiFi 223 Mbps. Suitable for streaming 4K content and making video calls on multiple devices. Speed test carried out by the host.

Parking
Free private parking is possible on site (reservation is not needed).

    Services

    • Shuttle service
    • Shared lounge/TV area
    • Vending machine (drinks)
    • Concierge service
    • Luggage storage
    • Fax/photocopying
    • Dry cleaning
    • Laundry

    General

    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Family rooms

    Wellness

    • Hot tub/Jacuzzi
    • Massage

    Languages spoken

    • English
    • Japanese

    House rules

    Eternal Flame takes special requests - add in the next step!
    Check-in
    From 13:00 to 00:00
    Check-out
    Until 10:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 3 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Groups
    When booking more than 2 rooms, different policies and additional supplements may apply.
    Accepted payment methods
    American ExpressVisaMastercardJCBCash
    Smoking
    Smoking is not allowed.
    Parties
    Parties/events are not allowed
    Quiet hours
    Guests must be quiet between 22:00 and 07:00.

    The fine print

    Need-to-know information for guests at this property

    This property will not accommodate hen, stag or similar parties.

    Quiet hours are between 22:00:00 and 07:00:00.

    While this property offers long stays beyond one month, Booking.com is not offering a lease to a guest. Accordingly, all guests who will participate in this offering will not have any rights or interests as lessee for the offered property but should remain subject to applicable hotel stay/lodging terms and conditions.

    License number: 11157211, 大町保健所指令19 第21-21号, 大町保健所指令19大保第21-21号

    FAQs about Eternal Flame