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About this property

Boasting rare nigori-yu milky water hot spring baths and , Mount View Hakone offers Japanese-style rooms and Japanese delicacies. Free WiFi is available throughout the property, and free parking is available on site. Japanese-style massage can be arranged at a fee. Air-conditioned rooms feature a tatami (woven-straw) floor, on which traditional futon bedding is spread to sleep in. Amenities include an LCD TV, fridge, a safe and yukata robes. All rooms have a private toilet and washbasin, while bathroom facilities are shared. Green tea sets with snacks are provided. Guests at Hakone Mount View can enjoy rare volcanic hot spring water called nigori-yu, either in a shared open-air bath or at a surcharge in a private one. The hotel offers a shop with local products, Japanese-style confectionery shop. Japanese meals featuring local and seasonal ingredients are served for breakfast and dinner, at the dining room. Vegetarian meals can be provided upon prior request. Mount View Hakone is a 15-minute walk from Venetian Glass Museum, a 15-minute drive from Gotenba Premium Outlet and a 15-minute drive from Hakone Open Air Museum. Buses to Odawara and Yumoto, including highway bus to Shinjuku, depart from the bus stop in front of the property.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.5)

    • Breakfast info

    • Asian

    • Free private parking available on-site

    • Open-air bath, ​Public Bath, ​Hot spring bath


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 futon beds
1 single bed
1 futon bed
2 single beds
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Samantha
    Australia Australia
    The food included in half board was wonderful, it makes it even better that they accommodate for allergies and are very reassuring.
  • Jussi
    Finland Finland
    Private onsens were really nice. Nobody was at the public onsen both times when I visited so that also felt like a big private onsen. Bus stop really close to the hotel. Rooms were really big compared to our other nights. Breakfast and dinner...
  • Mit
    United Kingdom United Kingdom
    We loved the Japanese style rooms, the onsens and the breakfast/dinners. They also had some tasty vegan options too!
  • Sieglinde
    United Kingdom United Kingdom
    Fantastic location. We managed to see Mount Fuji from the Onsen and the Garden. The food was delicious and all staff was super helpful! We had a great stay!
  • Jan
    Germany Germany
    A very calm and relaxing place. Spacious traditional tatami room with a comfy futon. The onsen are nice and breakfast and dinner great. Also enjoyed the nearby Botanical Garden of Wetlands.
  • Timothy
    Singapore Singapore
    Good traditional ryokan experience. onsen had spring water from owakudani Not heavily utilised - perhaps the gaijin tourist don’t like to onsen in the buff ha ha. Not complaining - had the onsen all to my self
  • Leonie
    Netherlands Netherlands
    The dinner and breakfast were such a special experience. We loved that we could wear the traditional clothes which were in the room. Both the public onsen and the private onsen were amazing.
  • Victoria
    United Kingdom United Kingdom
    We really enjoyed staying in the traditional Japanease style room, it was a very relaxing and the location was beautiful. We opted to include the dinner as part of our stay. The food (and service) were exceptional. We also booked a massage (via...
  • Jeana
    New Zealand New Zealand
    Service, food, onsen options, special thoughtful additions. A beautiful location with peaceful surroundings.
  • Felipe
    Australia Australia
    Great hotel with traditional ryokan stay, staff was super helpful and accomodating. The outdoor onsen was delightful and the food for dinner and breakfast was delicious with generous portions.

Property surroundings

Facilities of Mount View Hakone

Great facilities! Review score, 9.2

Most popular facilities

  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Hot spring bath
  • Free WiFi
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Additional toilet
  • Slippers
  • Toilet
  • Free toiletries
  • Hairdryer

Bedroom

  • Wardrobe or closet

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Drying rack for clothing
  • Clothes rack

Living Area

  • Seating Area

Media & Technology

  • Flat-screen TV
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Street parking

Services

  • Shared lounge/TV area
  • Lockers
  • Vending machine (drinks)
  • Luggage storage
  • Wake-up service
  • Fax/photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • Safety deposit box

General

  • Minimarket on site
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Non-smoking rooms

Accessibility

  • Upper floors accessible by elevator

Wellness

  • Full body massage
  • Public Bath
  • Open-air bath
    Additional charge
  • Hot spring bath
  • Massage
    Additional charge

Languages spoken

  • English
  • Hindi
  • Japanese
  • Chinese

House rules

Mount View Hakone takes special requests - add in the next step!
Check-in
From 15:00 to 19:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:30 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Curfew
Entry to the property will be closed between the hours of 00:00 and 06:00
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubNICOSUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 00:00 and 06:00.

The fine print

Need-to-know information for guests at this property

Luggage storage service is available prior to check-in hours and after check out.

Rates differ according to the number of guests. Please indicate the correct number of guests staying at the time of booking.

Guests bringing children are kindly requested to inform the age of the child at the time of booking. Please note that child rates apply for children between the ages of 3 to 6, and rates include futon, meals and other amenities.

Children over 3 years old must use an individual bed. Beds consist of Japanese futon bedding.

Please be sure to inform the property in advance if you have any food allergies or dietary needs.

(Please inform the property at least one day in advance if guest need to change to vegan or gluten-free.

Please note meal contents cannot be changed on the day.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mount View Hakone in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests must check in by 18:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 00:00:00 and 06:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Mount View Hakone