Phoenix Chalets by HHG
Phoenix Chalets by HHG
- Houses
- Kitchen
- BBQ facilities
- Washing machine
- Free WiFi
- Balcony
- Free parking
- Bath
- Air conditioning
- Sauna
You might be eligible for a Genius discount at Phoenix Chalets by HHG. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
Experience world-class service at Phoenix Chalets by HHG
Centrally located in Hakuba Village, Phoenix Chalets by HHG offers luxurious chalet-style accommodation with free Wi-Fi and a kitchen. The property is located within a 15-minute walk from Happoone Ski Resort and a 5-minute drive from JR Hakuba Train Station. The living room area is fitted with a flat-screen TV, while the kitchen is fully equipped with a stopvetop, an oven, a dishwasher, a microwave and a refrigerator. Bedrooms feature an en suite bathroom with free toiletries, a bath and a hairdryer. At Phoenix Chalets by HHG, guests can soak in the hot bath. A sauna, a luggage storage service and a ski equipment rental service are also available on site. Happo Onsen Hot Spring is a 6-minute drive away, while Hakuba Village Olympic Memorial Hall is a 7-minute drive away.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free parking
- Free WiFi
- Non-smoking rooms
- Skiing
- Restaurant
- Bar
- Breakfast
Sign in, save money

Availability
Select dates to see this property's availability and prices
Accommodation Type | Number of guests | |
---|---|---|
Bedroom 1 1 large double bed Bedroom 2 2 single beds | ||
Bedroom 1 1 large double bed Bedroom 2 2 single beds Bedroom 3 2 single beds | ||
Bedroom 1 1 large double bed Bedroom 2 1 large double bed Bedroom 3 2 single beds Bedroom 4 2 single beds | ||
Bedroom 1 1 double bed Bedroom 2 2 single beds Bedroom 3 2 bunk beds |
Guest reviews
Categories:
Select topics to read reviews:
Guests who stayed here loved
- Wendy
Australia
“Great location, good to be near hotel as well. Gregs access to the slopes.good chalet for sure.” - Teck
Malaysia
“Very very responsive and professional service team” - Alex
Japan
“This is a place I will definitely revisit and recommend to all my friends. They responded to our early check-in requests, as we arrived too early to avoid heavy traffic during the holiday season. The room is super clean, and the equipment is handy...” - Richard
Malaysia
“The location in Wadano surrounded by trees was excellent but it would still be wise to have a car. The hot tub in the Phoenix Hotel just across and its cute bar was greatly enjoyed by us most nights. The management were always very responsive...” - Hoi
Hong Kong
“The chalet is clean and spacious, and very well equipped with a proper gym and large kitchen. Also love the hot bath in the house which keeps warming the water up during a bath. Lots of spaces to hang around in groups. Staff are super helpful and...” - Lisa
Australia
“The chalet is just beautiful, plenty of room for a family, comfortable beds, no complaints at all. Can also use the services from the hotel just across such as the taxi shuttle, assist with making reservations, trips to supermarket etc. Staff were...” - Hoi
Hong Kong
“The staff was very helpful with very quick response to our questions. The meals provided in the packages were fabulous. The whole chalet with new renovations was very clean.” - Yuliya
Japan
“Stunning huge well-equipped villa, a great location!” - Isabella
Hong Kong
“thoughtful arrangement - onsen, coffee corner, in-house amenity, tissues, etc” - Ting
China
“The property is every bit true to its descriptions, spacious, clean, within easy access to the snow lift, restaurants and stores. The kitchen is very well equipped and all things in pristine and clean conditions. The manager, Miss Aya was...”

Managed by Hakuba Hospitality Group
Company information
Property information
Neighbourhood information
Languages spoken
English,JapaneseProperty surroundings
Restaurants
- Mimi's Restaurant & Bar
- CuisineItalian
- Open forBreakfast • Dinner
- AmbianceRomantic
- Dietary optionsVegetarian
Facilities of Phoenix Chalets by HHG
Most popular facilities
- Free parking
- Free WiFi
- Non-smoking rooms
- Skiing
- Restaurant
- Bar
- Breakfast
ParkingFree private parking is possible on site (reservation is not needed).
InternetWiFi is available in all areas and is free of charge.
Kitchen
- Dining table
- Coffee machine
- Cleaning products
- Toaster
- Stovetop
- Oven
- Kitchenware
- Electric kettle
- Kitchen
- Washing machine
- Dishwasher
- Microwave
- Refrigerator
- Kitchenette
Bedroom
- Linen
- Wardrobe or closet
Bathroom
- Toilet paper
- Towels
- Bidet
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Living Area
- Dining area
- Sofa
Media & Technology
- Flat-screen TV
- TV
Room Amenities
- Socket near the bed
- Drying rack for clothing
- Clothes rack
- Private entrance
Outdoors
- Outdoor furniture
- Outdoor dining area
- Sun terrace
- Barbecue
- BBQ facilitiesAdditional charge
- Patio
- Balcony
Wellness
- Public Bath
- MassageAdditional charge
Food & Drink
- Coffee house on site
- Grocery deliveriesAdditional charge
- Special diet menus (on request)
- Bar
- Restaurant
- Tea/Coffee maker
Activities
- Cooking classAdditional chargeOff-site
- Happy hourAdditional charge
- Ski-to-door access
- Ski schoolAdditional charge
- Ski storage
- CyclingOff-site
- HikingOff-site
- CanoeingAdditional chargeOff-site
- Skiing
- FishingAdditional chargeOff-site
- Tennis courtAdditional chargeOff-site
Transport
- Shuttle service
Reception services
- Invoice provided
- Concierge service
- Luggage storage
Cleaning services
- Laundry
Miscellaneous
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Non-smoking rooms
Safety & security
- Fire extinguishers
- Smoke alarms
Languages spoken
- English
- Japanese
House rules
Child policies
Children of any age are welcome.
Children 3 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots are not included in the total price, and will have to be paid for separately during your stay.
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.





The fine print
To use the property's shuttle service, please make a reservation in advance. Contact details can be found on the booking confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Phoenix Chalets by HHG in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Quiet hours are between 21:00:00 and 08:00:00.
While this property offers long stays beyond one month, Booking.com is not offering a lease to a guest. Accordingly, all guests who will participate in this offering will not have any rights or interests as lessee for the offered property but should remain subject to applicable hotel stay/lodging terms and conditions.
Guests under the age of 18 can only check in with a parent or official guardian.
License number: 18-30号, 長野県大町保健所指令6大保第11-20号