About this property

Comfortable Accommodations: Suiun in Hakone offers adults-only rooms with private bathrooms, air-conditioning, and garden views. Each room includes a balcony or terrace, tea and coffee maker, and free toiletries. Relaxing Facilities: Guests can enjoy a hot spring bath, sauna, open-air bath, and free WiFi. Additional amenities include a lounge, public bath, lift, 24-hour front desk, housekeeping, full-day security, and luggage storage. Dining Experience: The property provides dinner and breakfast, highly praised by guests for its quality and service. Local Attractions: Located a 2-minute walk from Hakone Gora Park, the ryokan is 9 km from Hakone-Yumoto Station, 48 km from Fuji-Q Highland, and 49 km from Shuzen-ji Temple. The surrounding area features a hot spring area.

Distance in property description is calculated using © OpenStreetMap

Kyoritsu Resort
Hotel chain/brand

Property highlights

    • Top location: Highly rated by recent guests (9.3)

    • Free private parking available on-site

    • Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
4 single beds
2 single beds
4 single beds
2 single beds
2 single beds
and
1 double bed
3 single beds
1 single bed
and
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Ana
    Germany Germany
    The bedroom was absolutely beautiful with an outside bathtub with hot spring water. There was plenty of free amenities. The breakfast was plentiful. The beds were also very comfortable.
  • Olivia
    United States United States
    Incredible experience overall, from staff to food to the private hot springs. The perfect place to get out of the city and relax
  • Bartłomiej
    Poland Poland
    Great location Spacious room Many free drinks and snack bars and free late night ramen
  • Melanie
    Portugal Portugal
    This has to be the best hotel I ever stayed in my life. The place was beautiful, super traditional and private. The staff was so kind and helpful, the room was very big, with so many ammeneties and possibilities. The private onsen was a big plus...
  • James
    United Kingdom United Kingdom
    This hotel was the highlight of our entire trip - and we wish we had stayed longer. Staff are incredibly courteous, with excellent English. The area is beautiful, with plenty to explore. The hotel itself far exceeded expectations, incredibly...
  • Marloes
    Netherlands Netherlands
    Wow! This was an experience. From start to finish, there is a lot of attention to detail. The rooms were huge, the whole ryokan was beautiful, and a huge plus were the public and private onsen (and the one on our balcony!). We didn’t even have...
  • Carlena
    United Kingdom United Kingdom
    Beautiful room, nice onsen, private baths, and balcony bath. The food was presented beautifully.
  • Noa
    Israel Israel
    We loved everything. Spacious room, private, well equipped and beautifully designed. Great breakfast, we stayed for 2 nights and had both the traditional Japanese breakfast and the western. The atmosphere is serene and the staff is wonderful. we...
  • Guy
    Israel Israel
    The room was fantastic. The hot-springs water bath in our room was indulgent. We enjoyed wearing the yukata. The night ramen was a great touch, as was the free open bar and popsicles in B1F. The staff was super friendly and helpful. The hotel...
  • Elizabeth
    United Kingdom United Kingdom
    This was a truly blissful experience. I visited with my Mum (in her 80s) and my sons (18 and 21). All of us had an amazing time and loved every second of it, from matcha tea ceremony, through beautiful serene bathing experiences, to the very high...

Property surroundings

Facilities of Suiun

Great facilities! Review score, 9.8

Most popular facilities

  • Non-smoking rooms
  • Free parking
  • Hot spring bath
  • Free WiFi
  • 24-hour front desk

Bathroom

  • Private bathroom

Outdoors

  • Garden

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is needed).

  • Accessible parking

Services

  • Daily housekeeping
  • Shared lounge/TV area
  • Luggage storage
  • 24-hour front desk

Reception services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Adults only
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Non-smoking rooms

Wellness

  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage
    Additional charge
  • Sauna

Languages spoken

  • English
  • Japanese

House rules

Suiun takes special requests - add in the next step!
Check-in
From 14:00 to 18:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBNICOSUCCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 23:00 and 07:00.

The fine print

Need-to-know information for guests at this property

Please inform Suiun in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 23:00:00 and 07:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Suiun