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About this property

Overlooking picturesque Kawaguchi Lake in the serene Mount Fuji area, Rakuyu boasts comfortable guest rooms and natural hot spring baths. Free Wi-Fi is provided in the public area. Rakuyu is located a 5-minute drive from Kawaguchiko Station, and a free pick-up shuttle is provided. Popular Fuji-Q Highland amusement park is a 10-minute drive away. Rooms are fitted with chic furnishings and large windows, which offer plenty of sunlight and great lake views. A flat-screen TV and a fridge are provided in the room. The en suite bathroom includes free toiletries. The panoramic lake views and a cosy fireplace await guests in the lobby. Guests can rewind in the spacious hot spring bath, or reserve a smaller private bath at an extra charge.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.1)

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, Buffet

    • Free private parking available on-site

    • Public Bath, ​Hot spring bath


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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Julie
    Australia Australia
    Beautiful views, excellent staff who were so attentive and lovely private and public onsen.
  • Caitlyn
    Australia Australia
    The view was absolutely phenomenal while you can't see Mount Fuji the lake is gorgeous. The hotel offers a shuttle service where they can pick you up and drop you off whenever you want to go back down. They also offer kimonos which is a nice...
  • Dominik
    Germany Germany
    Fantastic view, great staff and authentic atmosphere!
  • William
    Australia Australia
    The rooms are beautiful, modern and spacious. The private onsen is amazing. I also liked the afternoon drinks and snacks.
  • Daniel
    Germany Germany
    Our best stay in Mt. Fuji. A short 15 minute wall from the station, but they have vans every half hour from 9:30 AM to 9:00 PM. Check in was streamlined, super simple, and the staff is helpful, amicable, and overall very nice. The Onsen is amazing...
  • Carla
    Australia Australia
    Hotel is pricey but worth it. Pick-up and drop-off to Kawaguchiko station. They have a superb afternoon tea when we checked-in. A light dinner was included which was more than enough to fill out tummy and amazing breakfast. Bedroom is super...
  • Emma
    Spain Spain
    This was the best hotel view of our entire trip. The room had a huge window overlooking the lake, perfect for enjoying a drink or snack from the tatami area in our room or from the common space in the main hall. The hotel offers a free buffet...
  • Craig
    Australia Australia
    Great location, amazing view from the rooms and onsen, friendly and helpful staff, complimentary breakfast and light evening meals (with drinks) and free shuttle to and from the centre of town. Conveniently located for the cable cars and leisure...
  • Rebecca
    New Zealand New Zealand
    Amazing hotel. Our room had breath taking views of the lake, when we walked in the window was massive looking out so really impressive. Comfy beds, great pillows and extra ones. Big bathroom. We could watch prime and Apple TV which was nice after...
  • Stefan
    United Kingdom United Kingdom
    Excellent hotel. Lovely location on hill with great views from rooms and lounge. Includes communal and private (latter for minor extra fee) onsen with great views over lake. Hotel stay include great generous afternoon tea & cake, evening...

Property surroundings

Facilities of Rakuyu

Great facilities! Review score, 9.6

Most popular facilities

  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Hot spring bath
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Alarm clock

Kitchen

  • Coffee machine
  • Electric kettle
  • Refrigerator

Room Amenities

  • Tatami (traditional Japanese flooring)
  • Socket near the bed

Living Area

  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

    Services

    • Shuttle service
    • Daily housekeeping
    • Vending machine (drinks)
    • Luggage storage
    • Executive lounge access
    • Wake-up service
    • Laundry
      Additional charge
    • Wake up service/Alarm clock

    Reception services

    • Invoice provided

    Safety & security

    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Key access
    • Safety deposit box

    General

    • Adults only
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Non-smoking rooms

    Accessibility

    • Upper floors accessible by stairs only

    Wellness

    • Public Bath
    • Hot spring bath

    Languages spoken

    • Japanese

    House rules

    Rakuyu takes special requests - add in the next step!
    Check-in
    From 15:00 to 22:00
    Check-out
    From 06:00 to 10:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children are not allowed.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Groups
    When booking more than 3 rooms, different policies and additional supplements may apply.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubJCBUCCash
    Smoking
    Smoking is not allowed.
    Parties
    Parties/events are not allowed

    The fine print

    Need-to-know information for guests at this property

    When booking 5 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

    The free shuttle is available from Kawaguchiko Station between 15:00-19:00.

    To use the property's free shuttle, call upon arrival at Kawaguchiko Station. Contact details can be found on the booking confirmation.

    Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

    This property will not accommodate hen, stag or similar parties.

    Legal information

    This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

    FAQs about Rakuyu