About this property

Elegant Accommodations: Sui Suwako in Suwa offers a 5-star ryokan experience with a hot spring bath, garden, open-air bath, restaurant, bar, and free WiFi. Guests enjoy lake views and a serene environment. Comfortable Amenities: The property features air-conditioning, bathrobes, private open-air bath, private bathroom, bath, tea and coffee maker, bidet, yukata, tatami floor, refrigerator, seating area, free toiletries, shower, slippers, TV, and sofa. Dining Experience: Asian breakfast is served with local specialties. The traditional restaurant serves Japanese cuisine for dinner. The bar offers a relaxing atmosphere. Convenient Location: Located 17 mi from Matsumoto Airport, less than 0.6 mi from Kamisuwa Station, and near Suwa-Lake (3.1 mi). Nearby attractions include Matsumoto Castle (22 mi) and The Japan Ukiyo-e Museum (21 mi). Guest Satisfaction: Highly rated for dinner, attentive staff, and scenic lakes.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.7)

    • Breakfast Info

    • Asian

    • Free private parking

    • Open-air bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
and
1 futon bed
2 twin beds
and
1 futon bed
2 twin beds
and
1 futon bed
2 twin beds
and
1 futon bed
3 twin beds
and
1 futon bed
2 twin beds
and
1 futon bed
3 twin beds
and
1 futon bed
2 twin beds
and
1 futon bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • James
    United States United States
    As far as authentic ryokan experiences go, Sui Suwako is the pinnacle. Between the in-room onsen, exceptional breakfast & dinner, and outstanding professionalism of the staff, Sui Suwako gives you everything you could want. They also offer a free...
  • Da
    United States United States
    Everyone was super friendly The hotel was excellent, clean and looks even nicer than in the photos. The food was great and served in a fine dining manner. The service was outstanding.
  • Tomer
    Israel Israel
    Rooms are amazing Staff are professional and nice
  • Catherine
    United States United States
    Wonderful staff, attentive, warm and helpful. The view from the room was stunning and the food was delicious.
  • Yiaw
    Singapore Singapore
    The service, ambience, location, almost everything is so good.
  • Finola
    Australia Australia
    Lovely big rooms, a private onsen in each room, private dining room for our party, exceptional service and food.
  • Helena
    United Kingdom United Kingdom
    Calm tranquil setting, friendly and helpful staff, the highlight of our trip to Japan
  • Alex
    Singapore Singapore
    Clean, spacious, hot tubs in room, good food, excellent personalized service.
  • Anita
    Japan Japan
    The location, facilities, size of the rooms, and cleanliness are all great, but two things stood out the most: the courteousness of the staff and the excellent food. We had dinner and breakfast included in our booking and the food was amazing! It...
  • Dean
    Australia Australia
    Everything about our stay here was fantastic. The rooms were spacious, clean and the balcony hot tub was very nice. The food was amazing, both for breakfast and dinner. The staff were welcoming and very friendly and attentive. We would definitely...

Managed by 合資会社親湯温泉

Company review score: 9.9Based on 64 reviews from 1 property
1 managed property

Property info

The "Suwa-no-Yuyado Suwako" is a small 8-room hot spring inn located on the shores of Lake Suwa. All rooms have an open-air Japanese cypress bath overlooking Lake Suwa. Furniture by Hida master craftsman Kashiwa Woodworks is used in all rooms and in the sunken hearth tea room. Please enjoy the delicious cuisine served in the private room ryotei, prepared with carefully selected seasonal ingredients and seasonings from Suwa, Shinshu. In support of the SDGs (Sustainable Development Goals), we are committed to eco-sustainable activities to maintain a rich natural environment. By staying at our hotel, you will offset about 15 kg of CO2 emitted during your stay. As a bonus, you will receive an "Offset STAY Certificate" and we will offer one free drink during dinner.

Neighborhood info

Matsumoto Castle - About 1 hour by car, Zenkoji Temple - About 2 hours by car, Snow Monkey Park - About 2 hours by car, Hida Takayama - About 2 hours and a half by car, Fuji - About 3 hours by car

Languages Spoken

English,Japanese,Korean

Area info

Restaurants

1 Restaurant On Site
  • 完全個室の和室料亭
    • Cuisine
      Japanese
    • Open for
      Breakfast • Dinner
    • Ambience
      Traditional

Amenities of Sui Suwako

Great facilities! Review score, 9.6

Most popular amenities

  • Free parking
  • Non-smoking rooms
  • Free Wifi
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Shared toilet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Alarm clock

View

  • Lake view

Outdoors

  • Garden

Kitchen

  • Coffee machine
  • Electric kettle
  • Refrigerator

Room Amenities

  • Tatami (traditional Japanese flooring)
  • Socket near the bed
  • Clothes rack

Living Area

  • Sofa
  • Sitting area

Media & Technology

  • Blu-ray player
  • Flat-screen TV
  • TV

Food & Drink

  • Bar
  • Restaurant
  • Tea/Coffee maker

Internet
Wifi is available in public areas and is free of charge.

Parking
Free private parking is available at a location nearby (reservation is not needed).

  • Valet parking

Services

  • Shared lounge/TV area
  • Baggage storage

Front Desk Services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe

General

  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Non-smoking rooms

Spa

  • Open-air bath
  • Hot spring bath

Hot Spring

  • Open-air bath

Languages Spoken

  • English
  • Japanese
  • Korean

House rules

Sui Suwako takes special requests – add in the next step!
Check-in
From 3:00 PM to 5:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCB Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Please inform Sui Suwako of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

This property does not accommodate bachelor(ette) or similar parties.

This property is located in a residential area, and guests are asked to refrain from excessive noise.

When booking half board, note that drinks are not included.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

License number: 長野県諏訪保健所指令28課保第10-4号

FAQs about Sui Suwako