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About this property

Comfortable Accommodations: The Crossroads Hotel in Nairobi offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, free WiFi, and modern amenities. Dining and Leisure: Guests can enjoy a family-friendly restaurant serving African, British, American, Thai, and local cuisines. The bar offers a variety of cocktails in a modern setting. Additional facilities include a terrace, spa, and outdoor seating area. Convenient Location: Located 8 km from Wilson Airport, the hotel is near attractions such as Nairobi National Museum (2 km) and Nairobi Botanic Garden (2 km). Free on-site private parking is available. Guest Services: The hotel provides private check-in and check-out, a 24-hour front desk, concierge service, and free WiFi. Additional services include room service, housekeeping, and bicycle parking.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.8)

    • Breakfast info

    • Full English/Irish, Buffet

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
2 single beds
3 single beds
or
1 single bed
and
1 large double bed
2 single beds
and
1 extra-large double bed
or
4 single beds
Bedroom
1 extra-large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Alexander
    Portugal Portugal
    The hotel was a nice and comfortable stay in the Westlands area of Nairobi. Good location just a few minutes from the CBD
  • Dirk
    Netherlands Netherlands
    Great location. Very kind personnel. Especially Anthony from reception
  • Dirk
    Netherlands Netherlands
    The room is very comfortable and spacious. Very close to all the facilities needed.
  • Ville
    Finland Finland
    The location is perfect. Everything is close-by. Staff are nice
  • Ivy
    Malaysia Malaysia
    Very helpful team managed by Miss Dorcas. Luv staying here with my elderly mum.
  • Dirk
    Netherlands Netherlands
    One of the best places to stay in Westlands. I took my every day breakfast in the Indian restaurant under the hotel. This is the best option with great cappuccino.
  • Marina
    Czech Republic Czech Republic
    Very nice location (close to many cool cafes, bars) and super friendly staff at reception ( Anton was really nice and helpful )
  • Oliver
    Germany Germany
    If you have things to do in Nairobi, particularly Westlands, this is the ideal place, central and convenient.
  • Dale
    Australia Australia
    Perfect location for what I needed. Comfortable clean room. Good food in the bar. Felt very safe.
  • Bright
    South Africa South Africa
    Staff are very courteous and ready to assist. Ever smiling

Hotel surroundings

Restaurants

1 restaurant on site
  • Minara Bistro
    • Cuisine
      African • American • British • Thai • Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian

Facilities of The Crossroads Hotel, Westlands

Great facilities! Review score, 8.4

Most popular facilities

  • Airport shuttle
  • Free WiFi
  • Family rooms
  • Free parking
  • Spa and wellness centre
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

View

  • City view
  • View

Outdoors

  • Outdoor furniture
  • Terrace

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed

Pets
Pets are allowed. No extra charges.

Activities

  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Walking tours
    Additional charge
  • Game drives
    Additional charge

Living Area

  • Dining area
  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Fruits
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is needed).

  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Board games/puzzles
  • Board games/puzzles
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Carbon monoxide detector
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Private entrance
  • Packed lunches
  • Lift
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Wellness

  • Full body massage
  • Couples massage
  • Spa/wellness packages
  • Spa facilities
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge

Languages spoken

  • English
  • Swahili

House rules

The Crossroads Hotel, Westlands takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Available 24 hours
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 6 years
Extra bed upon request
US$10 per child, per night
Cot upon request
Free
7 - 10 years
Extra bed upon request
US$10 per child, per night
11 - 16 years
Extra bed upon request
US$20 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Free!Pets are allowed. No extra charges.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay debit cardUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Please inform The Crossroads Hotel, Westlands in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about The Crossroads Hotel, Westlands