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About this property

The family-run Hotel Fenix is just 1 block from Tapachula's Central Park. It offers 24-hour reception, free Wi-Fi and free parking. All rooms have air conditioning and cable TV. Featuring tiled floors, each room has a safe, a desk and a wardrobe. The private bathroom comes with a shower and toiletries. The hotel has a bar and restaurant. Room service is available and there are vending machines for drinks and snacks. Luggage storage and a laundry service are offered at the Hotel Fenix. You can also exchange currency.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.3)

    • Breakfast info

    • American

    • Free private parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Jeremy
    United Kingdom United Kingdom
    Large comfortable rooms, very comfy beds & pillows, good AC. Bathroom was fine. Central location but no noise from the street. Easy to store bags there after check out while waiting for our bus. 1pm checkout was useful!
  • Inparadise_lost
    Canada Canada
    One of those places that's way bigger on the inside, which is spacious, high-ceilinged and immaculately cared for.by pleasant and dedicated staff. It's given good reviews for a reason. Well-appointed rooms with everything you need and really comfy...
  • Moises
    Mexico Mexico
    La atención excelente el personal es muy amable y servicial
  • Alejandro
    Mexico Mexico
    Es un buen hotel en el centro de Tapachula muy cómodo
  • Salvador
    Guatemala Guatemala
    Buena ubicación y amplio espacio de las habitaciones
  • Castillejos
    Mexico Mexico
    La comodidad y sobre la cercania del lugar en el çentro de la ciudad
  • Alexandro
    Mexico Mexico
    La atención del personal en general es muy buena, en la recepción muy atentos todos. 10/10
  • Alexis
    Mexico Mexico
    Las camas están cómodas, baño limpio, el personal muy amable
  • Fortier
    Mexico Mexico
    Le lieu super et le personnel très amiable et de bon Conseil on a apecier Notre senior
  • Lara
    Peru Peru
    Todo nos ha gustado mucho desde el personal de recepcion hasta cada uno de los trabajadores eran muy atentos y serviciales, el señor Victor del area de recepción siempre nos dió informacion valiosa y nos ayudó en todo momento. Este alojamiento es...

Hotel surroundings

Restaurants

1 restaurant on site
  • Hostal del Rey
    • Cuisine
      American • Mexican
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly

Facilities of Hotel Fenix

Great facilities! Review score, 8.5

Most popular facilities

  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Restaurant
  • Room service

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shared bathroom
  • Shower

Bedroom

  • Wardrobe or closet

View

  • Inner courtyard view
  • Garden view
  • View

Outdoors

  • Outdoor furniture
  • Patio
  • Balcony
  • Garden

Room Amenities

  • Socket near the bed

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

    Reception services

    • Invoice provided
    • Luggage storage
    • Tour desk
    • Currency exchange

    Cleaning services

    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Business facilities

    • Fax/photocopying
      Additional charge
    • Business centre
    • Meeting/banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV in common areas
    • Key access
    • 24-hour security
    • Safety deposit box

    General

    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Wake-up service
    • Tile/marble floor
    • Laptop safe
    • Non-smoking rooms
    • Room service

    Accessibility

    • Entire unit located on ground floor

    Languages spoken

    • English
    • Spanish

    House rules

    Hotel Fenix takes special requests - add in the next step!
    Check-in
    From 14:00
    Guests are required to show a photo identification and credit card upon check-in
    Check-out
    Until 13:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Refundable damage deposit
    A damage deposit of MXN 650 is required on arrival. That's about £25. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 13 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0+ years
    Extra bed upon request
    MXN 105.93 per person, per night

    Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no cots available at this property.

    All extra beds are subject to availability.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardCash

    The fine print

    Need-to-know information for guests at this property

    The property will deny access to the reservation if the guest does not provide a photo identification that matches with the credit card upon check-in.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    A damage deposit of MXN 650 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    FAQs about Hotel Fenix