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About this property

Elegant Accommodations: Crystal Mountain Hotel Wisła in Wisła offers a 5-star experience with family rooms, balconies, and mountain views. Each room features air-conditioning, a private bathroom, and modern amenities. Exceptional Facilities: Guests enjoy an infinity swimming pool, indoor pool, sauna, fitness center, sun terrace, and water sports facilities. Additional amenities include a spa, steam room, hot tub, and yoga classes. Dining Experience: The family-friendly restaurant serves local and European cuisines with vegetarian, vegan, gluten-free, and dairy-free options. Breakfast, brunch, lunch, dinner, high tea, and cocktails are available. Prime Location: Located 15 minutes from the Museum of Skiing and 31 mi from TwinPigs, the hotel is near attractions such as eXtreme Park (6.2 mi) and offers scenic mountain views.

Distance in property description is calculated using © OpenStreetMap

Górskie Resorty
Hotel chain/brand

Property highlights

    • Top Location: Highly rated by recent guests (9.0)

    • Breakfast Info

    • Buffet

    • Private parking at the hotel


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Availability

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Room Type
Number of guests
 
2 twin beds
2 twin beds
and
1 sofa bed
2 twin beds
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • André
    Germany Germany
    The hotel is excellent! The pools are very good, the saunas and the kids space are amazing, the rooms are comfortable and the breakfast has a lot of options. The bar is also good and the parking is also very good and organized. I would definitely...
  • Giorgi
    Georgia Georgia
    Very comfortable and clean hotel. Very friendly staff.
  • Carolin
    Poland Poland
    Really modern building, light and nice view almost everywhere. Really liked the pool area. The breakfast was delicious
  • Małgorzata
    Poland Poland
    Everything: room, facilities, breakfast, kids entertainment, beautiful location
  • Martin
    Ireland Ireland
    Friendly, clean and very polite staff 👌. Amazing facilities, pools, saunas and restaurants. 2nd time visiting Crystal and definitely wil be back again.
  • Daniela
    Brazil Brazil
    Everything. From staff to installations and kindness from reception which gave us the opportunity of a later check out. Breakfast was amazing. Definitely would come back
  • Karolina
    United Kingdom United Kingdom
    Perfect hotel breakfast so rich pools staff all amazing
  • Mariana
    Venezuela Venezuela
    Absolutely loved our stay! The views were breathtaking, the facilities brand new and spotless, and the modern decor gave everything a luxurious touch. The food was delicious and the staff went above and beyond to make us feel welcome. A perfect...
  • Olga
    Ukraine Ukraine
    Everything was great, a lot of the activities in the hotel: different swimming pools with animation, sauna, games rooms. The view was stunning, there are few options for short walking hikes from the hotel.
  • Carlos
    Portugal Portugal
    We felt very welcome by the majority of the workers. Room with great space. Mattress and sofa are great. Amazing expectable view. Quality of materials of the room are not premium, but all looks very well thought and designed.

Hotel area info

Restaurants

1 Restaurant On Site
  • Crystal
    • Cuisine
      Local • European
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Crystal Mountain Hotel Wisła

Great facilities! Review score, 9.1

Most popular amenities

  • 2 swimming pools
  • Spa
  • Private Parking
  • Family rooms
  • Free Wifi
  • Restaurant
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

View

  • City view
  • Mountain view
  • View

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
    Additional charge
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Sofa bed
  • Clothes rack

Ski

  • Ski pass vendor
  • Ski school
    Additional charge
  • Ski storage
    Additional charge

Pets
Pets are allowed. Charges may apply.

Activities

  • Bicycle rental
    Additional charge
  • Aerobics
  • Live sports events (broadcast)
  • Live music/Performance
  • Tour or class about local culture
    Additional charge
  • Themed dinners
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Movie nights
  • Bar crawls
  • Water park
  • Evening entertainment
  • Kids' club
  • Water sports facilities on site
  • Entertainment staff
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
  • Playground
  • Game room
  • Skiing
    Off-site

Living Area

  • Sofa
  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available on site (reservation is needed) and costs 70 zł per day.

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Books, DVDs or music for children
  • Board games/puzzles
  • Babysitting/Child services

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Pet bowls
  • Pet basket
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Auditory guidance
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

2 swimming pools

Pool 1 – indoorFree!

  • Open all year
  • All ages welcome
  • Pool with view
  • Waterslide
  • Pool/Beach towels
  • Pool cover
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool

Pool 2 – outdoorFree!

  • Seasonal
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Pool/Beach towels
  • Pool bar
  • Pool cover
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool

Spa

  • Kids' pool
  • Locker rooms
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Polish

House rules

Crystal Mountain Hotel Wisła takes special requests – add in the next step!
Check-in
From 4:00 PM to 12:00 AM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 4 years
Crib upon request
50 zł per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Cards accepted at this hotel
VisaMastercardMaestro Cash is not accepted

The fine print

Must-know information for guests at this property

The hotel only accepts pets of breeds/species that are not considered dangerous weighing up to 30 kg. Arrival with a pet must be notified at the time of booking. In the absence of prior notification of arrival with an animal, the hotel reserves the right to refuse to accept it. The stay of a pet is subject to an additional fee of 100 PLN per night.

For the comfort of other guests, please do not bring pets to public areas, such as SPA & WELLNESS zone, restaurants, Lobby Bar, Beauty Salon, playroom for children, gym and Club.

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

FAQs about Crystal Mountain Hotel Wisła