Get the celebrity treatment with world-class service at Swissotel Al Maqam Makkah

Overlooking the holy city, Swissotel Al Maqam Makkah stands tall at the heart of the Muslim world. As part of prominent Abraj Al Bait complex, the hotel faces the holy Kaaba and has direct access to to the holy mosque from Ibrahim Al-Khalil street and Tunnel entrance in B2. There is another direct entry way to the hotel from Abraj Al Bait complex. The 1,624 rooms and suites carry an embracing atmosphere, many of them have a graceful view of the holy Kaaba. With the variety of international and oriental delicacies, Al Khairat restaurant and Masharif tea lounge provide you an invigorating ambience with the fine quality service. For a convenient shopping experience in Makkah, the hotel provides direct access to the shopping mall within Abraj Al Bait complex. The nearest airport is King Abdulaziz International Airport, 75 km from the property.

Distance in property description is calculated using © OpenStreetMap

Swissôtel Hotels & Resorts
Hotel chain/brand
Swissôtel Hotels & Resorts

Property highlights

    • Situated in the best rated area in Makkah, this hotel has an excellent location score of 9.2

    • Breakfast info

    • Halal, Buffet

    • Parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 single beds
2 single beds
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
3 single beds
2 single beds
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
3 single beds
3 single beds
1 large double bed
1 double bed
4 single beds
4 single beds
4 single beds
4 single beds
4 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Muhammad
    Malaysia Malaysia
    I had a smooth and welcoming check-in, thanks to Naif Jayshi at the front desk. He was extremely helpful, spoke good English, and immediately understood what I needed — no confusion, no repeating myself. What stood out was how patient, calm, and...
  • Raja
    Saudi Arabia Saudi Arabia
    Near to Haram. Staff very courteous. Clock Tower Prayer area (P 9 and P 10) with recitation from Haram available for offering prayers. Food court just two floors down with a variety of eateries.
  • Fathulkamar
    Malaysia Malaysia
    Everything especially the location where it is very near to Haram
  • Amr
    Saudi Arabia Saudi Arabia
    1- Pre-follow-up 2- Good Welcoming 3- Nice Accommodation 4- Peefect Hospitality 5- Respectful treatment 6- Amazing Restaurant Well done 👏
  • Anis
    Malaysia Malaysia
    we stayed for 4 days 3 nights and it would be better if the bfast has more variety everyday. otherwise the service was tip top and the staff was efficient and friendly
  • Ahmad
    Saudi Arabia Saudi Arabia
    Very nice room and service Close to haram Clean and cozy Samar at the front desk was amazing and helpful, ask for her when checking in
  • Muhammad
    Pakistan Pakistan
    The Hotel had an excellent elevator to guest ratio. During my entire stay i never had trouble of waiting for elevators. Also they had separate elevators for going to the Haram. This was a brilliant facility. I could join the prayers in Mataf if...
  • Mohd
    Malaysia Malaysia
    The staff was very helpfull and love the complimentary sweets and fruits..so good
  • Zartashia
    United Kingdom United Kingdom
    Location is amazing. Variety options for Breakfast.
  • Imran
    Australia Australia
    We got a Kaaba room upgrade, it was awesome, thank you Swissotel for making my first trip to Makkah and Umrah so memorable with the beautiful Kaaba view room. Thank you Swissotel has very good access to like 1 min walk to Masjid al Haram Bin...

Hotel surroundings

Restaurants

1 restaurant on site
  • Al Khairat Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner

Facilities of Swissotel Al Maqam Makkah

Great facilities! Review score, 8.7

Most popular facilities

  • Parking on site
  • Family rooms
  • Free WiFi
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • 24-hour front desk
  • Tea/coffee maker in all rooms

Bathroom

  • Towels
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Kitchen

  • Electric kettle

Room Amenities

  • Drying rack for clothing
  • Clothes rack

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible on site (reservation is not possible) and costs SAR 250 per day.

  • Parking garage
  • Accessible parking

Reception services

  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • Safety deposit box

General

  • Air conditioning
  • Wake-up service
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Wheelchair accessible

Languages spoken

  • Arabic
  • English
  • Hindi
  • Urdu

House rules

Swissotel Al Maqam Makkah takes special requests - add in the next step!
Check-in
From 16:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
SAR 250 per child, per night
Cot upon request
Free
3 - 11 years
Extra bed upon request
SAR 250 per child, per night
12+ years
Extra bed upon request
SAR 500 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

Important Notice: Entry to Makkah during Hajj season is restricted to those with a valid Hajj permit issued by the government.

According to the Ministry of Tourism, entry to Mecca during the Hajj season is limited to those with a valid Hajj permit valid

During the Ramadan season, the check-in time will be adjusted to 18:00 to accommodate the special needs of our guests during this holy month. We appreciate your understanding and look forward to welcoming you.

License number: 10007391

FAQs about Swissotel Al Maqam Makkah