The name on the credit card used for the booking should correspond to the guest staying at the property. The credit card used at the time of booking must be presented by the guest with positive identification upon check-in at the hotel. For third party payments, they must be arranged directly with the property in advance by bank transfer or contact to the hotel reservation directly. If any payment is made by a third party via credit card and a refund is required in order to process a new payment that matches the guest's name, please be informed that all refunds will be subject to a 3% processing fee deducted from the total amount by the payment system

Ocean Rhyme: Our main all-day dining restaurant, open for Breakfast, lunch and dinner from 06:30 to 22:30 Ciao Pizza & Grill Restaurant: open for lunch and dinner from 11:00 to 22:00 (last order at 22:00) Ciao Wine Bar & Store is open from 11:00 to 22:30 Coffee Talk Café Karon Phuket is open from 10:00 to 21:00 Sweet Talk – Ice Cream and Dessert Shop is open from 10:00 to 21:00 In-room Dining (Room Service) is available from 11:00 to 22:00 Blue Heaven Pool Bar is open from 10:00 to 19:00 Beach Pool Bar is open from 10:00 to 19:00 Chaba Swim-up Pool Bar is open for light snacks and drinks from 10:00 to 19:00 Blue Heaven Pool is open from 10:00 to 19:00 Chaba Pool and Paradise Pool is open from 7:00 to 19:00 Lagoon Beach Pool is open from 10:00 to 19:00 Animals petting and feeding is available from 11:00 to 00:00 and 16:00 to 17:00 The kids Room is partially open with kids toys from 10:00 to 19:00. Please note that this room currently does not have a baby sitter or supervising staff. Parents are responsible for the well-being of their children at all times. All-Inclusive Drinks Terms and Conditions:

1. For Hotel Guests only with minimum 5 Nights stay

2. All or none of the guests within the party/reservation are to be under all-inclusive drinks for the entire period of reservation.

3. No alcoholic drinks for persons under the age of 18 (measured at time of stay and not time of making booking)

4. Drinks are to be consumed within the outlet. No takeaways allowed. 5. All-Inclusive Drinks are to be served during the following times at the following outlets only. - 11am to 9pm at Ocean Rhymes Restaurant - 11am to 7pm at Blue Heav

en/Chaba Pool Bar

6. Next drink is to be served only after the previous drink has been fully consumed. Guests are only allowed to order one drink at a time.

7. Drinks are to be ordered for self only. No ordering drinks for other people.

8. In the event that the Hotel suspects that the guest is abusing the program and not acting in good faith, the hotel reserves the right to cancel the all-inclusive package immediately without refunds. In this case, the hotel levy a 10,000 THB Fine per guest at the hotel's discretion.

9. Hotel reserves the right to deny service of alcoholic drinks to guests who appear to be intoxicated to a point that could be a danger to self and others at the hotel’s own discretion.

10. All inclusive drinks starts at 3pm on check-in date and ends at 12pm on check-out date

11. Guests are to order from an all inclusive drinks menu only. Hotel reserves the right to amend the All-inclusive drinks menu without prior notice. All-Inclusive Package: All-Inclusive is a package that includes three meals a day, along with drinks, as specified in the rate. The meals included in the All-Inclusive package can be selected from the Half Board / Full Board menu, as well as the All-Inclusive Drink menu. For more information, please contact the hotel’s reservation department directly

Při check-inu je nutné předložit platný průkaz totožnosti s fotografií a kreditní kartu. Upozorňujeme, že vyhovění zvláštním požadavkům závisí na dostupnosti a může se na ně vztahovat poplatek.

Informujte prosím Thavorn Palm Beach Resort Phuket o svém předpokládaném čase příjezdu předem. Tuto informaci můžete napsat do políčka pro zvláštní požadavky při rezervaci nebo se obraťte přímo na ubytování. Kontaktní údaje jsou uvedeny v potvrzení rezervace.