Hotel ZERMAMA Zermatt
Hotel ZERMAMA Zermatt
About this property
This brand new renovated hotel in the centre of Zermatt is just a 5-minute walk from Zermatt Train Station and across the road of the valley station of the Sunnegga Express. It offers free WiFi. All rooms at Hotel Mama feature an LCD TV and a private bathroom. The Matterhorn Express Cable Car and the Gornergrat Monte Rosa train can be reached easily by the electric bus. The stop is located directly in front of Hotel Mama.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free WiFi
- Family rooms
- Restaurant
- Non-smoking rooms
- Skiing
- Facilities for disabled guests
- Room service
- Bar
- Tea/coffee maker in all rooms
- Breakfast
Guest reviews
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Guests who stayed here loved
Frances
Australia“Arrived by train . Walking distance from the station . Lovely terrace with view of Matterhorn. Staff were fantastic. Elizabeth at reception very helpful.”
Katharine
United Kingdom“Stylish hotel, convenient for the station (and they gave me a lift on the way back.) Friendly, welcoming staff. I appreciated the upgrade to a double room, which was very nice, with L'Occitane products in the bathroom. Not cheap, but I suspect it...”- Abdulrahman
United States“The location was great and the view was wonderful. The room is spacious and have all the amenities. The vibe is soo cozy and warm.” - Josephine
Singapore“Can view the manthorn , cozy environment. Walking distance to station” - Kirke
Estonia“Beautiful newly renovated rooms and amazing (fake) fur coats for cozy evenings, wonderful stuff and great central location. Highly recommend! And definitely take the room with Matterhorn view.” - Leon
South Africa“The hotel has great rooms, well-sized, clean and decent sized bathrooms, very good meals and overall a very good experience. The staff were super friendly and helpful.” - Angela United Kingdom“Location is excellent- right beside ski hire shop and the Sunnega lift”
- Mitch
Philippines“The location was perfect. Interiors, cozy. Good design aesthetics. Breakfast was consistently good. Liked the special order blueberry muffins. And the reception/concierge so friendly, easygoing and professional. Best they had a dog named...” 
Ingeborg
Slovakia“You want to stay here!!! We spent an unforgettable and fulfilling week in Zermama. Spacious, very clean, luxury, comfortable accomodation, quick access to most amenities.The view of the Matterhorn was breathtaking! But the experience would not be...”- Katherine Australia“The hotel was amazing! Right from check-in the staff went over and above to make our stay memorable. The room was stunning, the view of the Matterhorn was like a fairytale. It was comfortable and well equipped. The restaurant was lovely - you need...”
Hotel surroundings
Restaurants
- Zer Mama Bistro
- CuisineAmerican • Austrian • International • European
- Open forBreakfast • Brunch • Dinner • High tea • Cocktail hour
- AmbianceModern
- Dietary optionsVegan • Gluten-free • Dairy-free
Facilities of Hotel ZERMAMA Zermatt
Most popular facilities
- Free WiFi
- Family rooms
- Restaurant
- Non-smoking rooms
- Skiing
- Facilities for disabled guests
- Room service
- Bar
- Tea/coffee maker in all rooms
- Breakfast
Bathroom
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Bedroom
- Linen
- Wardrobe or closet
- Alarm clock
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
Kitchen
- Coffee machine
- Electric kettle
- Refrigerator
Room Amenities
- Socket near the bed
Ski
- Ski pass vendor
- Ski equipment hire on site
- Ski storage
PetsPets are allowed. Charges may be applicable.
Activities
- ArcheryAdditional chargeOff-site
- Live sport events (broadcast)Off-site
- Bike toursAdditional charge
- Walking tours
- Water sport facilities on siteAdditional charge
- Mini golfAdditional charge
- Horse ridingAdditional chargeOff-site
- CyclingOff-site
- Hiking
- Skiing
- Golf course (within 3 km)Additional charge
- Tennis courtAdditional chargeOff-site
Living Area
- Seating Area
Media & Technology
- Flat-screen TV
- Cable channels
- Radio
- Telephone
- TV
Food & Drink
- Coffee house on site
- Wine/champagneAdditional charge
- Kid mealsAdditional charge
- Special diet menus (on request)
- Snack bar
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
InternetWiFi is available in all areas and is free of charge.
ParkingNo parking available.
Reception services
- Invoice provided
- Lockers
- Concierge service
- Luggage storage
- Tour desk
Entertainment and family services
- Baby safety gates
- Babysitting/child servicesAdditional charge
Cleaning services
- Daily housekeeping
- Ironing serviceAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopyingAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safety deposit box
General
- Shuttle serviceAdditional charge
- Pet bowls
- Pet basket
- Grocery deliveries
- Shared lounge/TV area
- Hypoallergenic
- Non-smoking throughout
- Allergy-free room
- Wake-up service
- Hardwood or parquet floors
- Heating
- Packed lunches
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Wake up service/Alarm clock
- Room service
Accessibility
- Wheelchair accessible
- Entire unit wheelchair accessible
- Upper floors accessible by elevator
Wellness
- Personal trainer
Languages spoken
- German
- English
- French
- Dutch
- Portuguese
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
Please note that when booking more than 3 rooms, different policies and additional supplements may apply.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel ZERMAMA Zermatt in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property is located in a busy area and guests may experience noise.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
