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About this property

The family-run Bristol hotel is situated in a central yet quiet location in Zermatt, between the train station and the Klein Matterhorn cable car. It offers a spa area and free WiFi in all areas. Most rooms in the Hotel Bristol offer superb views of the Matterhorn. All winter sport facilities and cable cars can be reached easily on foot. You can rent or buy skis on site and tickets for the lifts and cable cars are sold at the front desk. The ski bus stops right in front of the Bristol hotel. You can relax in the cosy bar, in the sauna, or in the steam bath. The large terrace with deckchairs invites you to enjoy the sun. A playroom and an internet corner are available for free. A shuttle service can be organised between 08:00-17:00 free of charge.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in Zermatt, this hotel has an excellent location score of 9.5

    • Breakfast info

    • Continental, Vegetarian, Vegan, Gluten-free, American, Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
1 large double bed
or
2 single beds
1 single bed
and
1 double bed
1 double bed
and
1 sofa bed
1 single bed
1 large double bed
1 large double bed
1 sofa bed
and
1 large double bed
1 large double bed
1 sofa bed
and
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Mehdi
    United Kingdom United Kingdom
    The staff were fantastic, the property was clean and everything was organised.
  • Marian
    United Kingdom United Kingdom
    The welcome from the FABULOUS lady at reception. Nothing was too much trouble, even arranged delivery of an iron to the room. Great hotel and breakfasts delicious. Thank you
  • Leenus
    India India
    The room and breakfast was excellent, option to heat food in a common area within the hotel was really great, and it included plates and cutleries which we could later drop at the bar . Friendly staff during morning breakfast service . Shuttle...
  • Rhonda
    New Zealand New Zealand
    Very comfortable place to stay in Zermatt. Room was decent size, light and clean. Staff very friendly and helpful. Thank you
  • Brendan
    Malaysia Malaysia
    Great Matterhorn view if book for Matterhorn view room.
  • Berrie
    New Zealand New Zealand
    Good location, great breakfast and spa facilities a bonus
  • Nutnicha
    Thailand Thailand
    Everything! This is my 2nd time with this hotel. Everyone is lovely. I love that we can see the Matterhorn from our bed. The room is so big (upgraded thank you) and clean. The shuttle bus service i make the journey very smooth. Super closed to the...
  • Vladimir
    Israel Israel
    Everything was excellent! The hotel is spotlessly clean, and I liked everything about my stay. The breakfast was absolutely perfect — fresh, delicious, and with a great variety. The location is right in the city center, which was very convenient....
  • Ser
    Singapore Singapore
    Shuttle bus service, breakfast, red line e-bus stop right IN FRONT. THIS Location is also the photo spot. Plenty of TV programmes.
  • Sherry
    Taiwan Taiwan
    Comfortable and clean room, have the best breakfast throughout our whole journey. Love self-frying eggs in the morning.

Hotel surroundings

Facilities of Hotel Bristol

Great facilities! Review score, 9.3

Most popular facilities

  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Skiing
  • Bar

Bathroom

  • Toilet paper
  • Private bathroom
  • Toilet
  • Hairdryer

Bedroom

  • Wardrobe or closet

View

  • View

Outdoors

  • Sun terrace
  • Balcony
  • Terrace
  • Garden

Room Amenities

  • Socket near the bed

Ski

  • Ski equipment hire on site
  • Ski storage

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Hiking
  • Children's playground
  • Games room
  • Skiing

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio

Food & Drink

  • Special diet menus (on request)
  • Bar
  • Minibar

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Reception services

  • Luggage storage
  • Currency exchange

Entertainment and family services

  • Indoor play area
  • Board games/puzzles

Cleaning services

  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Safety deposit box

General

  • Shuttle service
  • Shared lounge/TV area
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Soundproofing
  • Packed lunches
  • Lift
  • Heating
  • Family rooms
  • Non-smoking rooms

Wellness

  • Spa facilities
  • Hammam
  • Spa and wellness centre
  • Sauna

Languages spoken

  • German
  • English
  • French
  • Italian
  • Portuguese
  • Swedish

House rules

Hotel Bristol takes special requests - add in the next step!
Check-in
From 15:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 07:30 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardJCB Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.

Please also note that clothing is not allowed in the wellness area of the hotel.

Guests traveling with children are kindly asked to inform the property about them to clarify the availability of extra beds.

When booking more than 5 rooms, different policies and additional supplements may apply.

From 26.09.2022 there will be no more half board and the restaurant will be closed.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Hotel Bristol