About this property

Novotel Lugano Paradiso is a four star hotel, just 200 metres from Lake Lugano and the centre of Lugano can be reached within 5 minutes by bus. The on-site swimming pool is heated and open from May until the end of September. The property also offers a pool bar, a fitness centre, and a video game area. Free WiFi is available. The air-conditioned rooms at the Lugano-Paradiso Novotel feature a flat-screen cable TV, minibar, seating area, and bathroom with a hairdryer. The air-conditioned restaurant and bar GourmetBar includes a terrace. The private parking garage can be used at an additional cost. Lugano Train Station is 2 km away.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

    • Top location: Highly rated by recent guests (8.8)

    • Breakfast info

    • Continental, Vegetarian, Gluten-free, Buffet, Breakfast to go

    • Private parking at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 single bed
1 sofa bed
and
1 large double bed
1 double bed
and
1 sofa bed
1 sofa bed
and
1 large double bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Green Key (FEE)
    Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Madeleine
    Germany Germany
    Wow! This reception staff was amazing! Helpful & delightful
  • Sam
    Australia Australia
    Breakfast is good. Carpark is tight to get in and out from. Staff are nice. Gym is small, but enough.
  • Jenny
    Switzerland Switzerland
    Location and size of the room. Parking is an add-on.
  • James
    Switzerland Switzerland
    The reception staff were very friendly and professional.The breakfast was great as well as the dinners we had there.
  • Līga
    Latvia Latvia
    Hotel is located in a quiet place, very close to the lake side. Around 1km from the city centre of Lugano. Breakfast was excellent, big choice, warm dishes. Parking is available for additional price.
  • Marcin
    Switzerland Switzerland
    All was fine - me and my family were very satisfied
  • Rebecca
    United Kingdom United Kingdom
    We love the location of this hotel as it’s right next to the funicular for Mont San Salvatore and we love to go up and have dinner as the sun goes down at the restaurant at the top. The pool is delightful- towels provided, breakfast is great,...
  • Kujtese
    Switzerland Switzerland
    Good location, very close to lake. Competent staff. Decent breakfast. Gifts for kids and small kids’ playroom made it family friendly.
  • Prabash
    Italy Italy
    LOCATION, PEACEFULL , CLEAN , MODERN SPACIOUS ROOM, STAFF RECEPTION/RESTAURANT.
  • Fernanda
    Switzerland Switzerland
    We loved our stay at the hotel. Great location, near to the lake, to Mt. San Salvatore, easy access with public transport, many options of restaurants nearby. The staff were very friendly, the breakfast was delicious and with a lot of variety of...

Hotel surroundings

Restaurants

1 restaurant on site
  • OLEA
    • Cuisine
      Italian • Mediterranean
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Traditional

Facilities of Novotel Lugano Paradiso

Great facilities! Review score, 8.6

Most popular facilities

  • Outdoor swimming pool
  • Private parking
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Terrace

Kitchen

  • Coffee machine

Room Amenities

  • Clothes rack

Pets
Pets are allowed on request. Charges may be applicable.

Activities

  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Darts
  • Table tennis

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is not possible) and costs CHF 23 per day.

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Transport

  • Public transport tickets

Reception services

  • Invoice provided
  • Concierge service
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Board games/puzzles

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box

General

  • Pet bowls
  • Pet basket
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Laptop safe
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Seasonal
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas

Wellness

  • Fitness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Fitness centre

Languages spoken

  • German
  • English
  • French
  • Italian

House rules

Novotel Lugano Paradiso takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroEC-CardCash

The fine print

Need-to-know information for guests at this property

Please inform the hotel if you are travelling with children and include their age.

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Novotel Lugano Paradiso