About this property

Hotel Pollux is located on the main street (Bahnhofstrasse) in the heart of Zermatt, just 200m or two minutes walk from the train station. Our cosy rooms combine modern design with rustic elements. The hotel has 3 restaurants. Our three restaurants Pinte, Arvenstube and Vegistube offer regional, vegetarian and classic cuisine.The Pinte features wooden furniture typical of Valais and serves specialities such as cheese fondue and raclette. The Arvenstube is an elegant restaurant featuring alpine chic desin and serving international and vegetarian delicacies. The Vegistube is a vegetarian restaurant. The breakfast buffet is included in the room rate. WiFi is available free of charge throughout the hotel. A conference room.Our wellness area includes 3 saunas, a steam bath, a relaxation room with infrared loungers, an ice mist shower and a fitness room. Massages are available on request.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Zermatt, this hotel has an excellent location score of 9.7

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Vegetarian, Vegan, Gluten-free, American, Buffet, Breakfast to go


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 bunk bed
and
1 large double bed
1 large double bed
1 single bed
1 large double bed
1 single bed
and
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Christopher
    Switzerland Switzerland
    Room location was ideal for us, and the coffee machine in room was a very nice touch. Room was large, comfortable, and well equipped, and quite isolated from the neighbouring rooms. Breakfast had a really great selection, including hot cooked...
  • Emilie
    Germany Germany
    very friendly service, nice spa, ideal location in the centre of Zermatt, good and diverse breakfast
  • Mark
    Australia Australia
    It was a hotel right in the centre of Zermatt. You could walk the lift or you could take a bus. The staff were very friendly.
  • Patrycja
    Poland Poland
    It was magical. Room was spacious. Breakfast was very tasty, we loved fresh orange juice and pancakes. Ladies at breakfast were very polite smiling and helpful. We appreciate that. Bed was comfortable.
  • Alice
    Monaco Monaco
    The spa is very nice and we enjoyed the cozy bar with the fireplace. Also breakfast was excellent!
  • Jane
    United Kingdom United Kingdom
    The staff in reception, the staff in the restaurants, the beautifully clean and crisp rooms and beds, the spa, the ski room, the bar… everything really.
  • Caroline
    United Kingdom United Kingdom
    The hotel’s location could not be better and the staff are absolutely fantastic. Rooms are comfortable and the breakfasts are great. Lovely spacious boot room too.
  • Sarita
    United Kingdom United Kingdom
    lovely room and bathroom. breakfast great and staff lovely
  • Jane
    United Kingdom United Kingdom
    Perfect town centre location. Rooms modern and clean with comfy beds. V spacious boot room and lovely friendly cosy bar.
  • Naoum
    Switzerland Switzerland
    The overall experience was great. Clean, cozy and good value for money. AND the restaurants and the food were great!

Hotel surroundings

Restaurants

3 restaurants on site
  • Pinte
    • Cuisine
      Local
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian
  • Arvenstube
    • Cuisine
      Mediterranean • Local
    • Open for
      Dinner
    • Ambiance
      Family friendly • Traditional • Modern
    • Dietary options
      Vegetarian • Vegan
  • Vegistube
    • Cuisine
      Local
    • Open for
      Dinner
    • Ambiance
      Family friendly • Traditional • Modern
    • Dietary options
      Vegetarian • Vegan

Facilities of Hotel Pollux

Great facilities! Review score, 9.2

Most popular facilities

  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • 3 restaurants
  • Fitness centre
  • Non-smoking rooms
  • Skiing
  • Bar
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Kitchen

  • Cleaning products

Room Amenities

  • Socket near the bed
  • Clothes rack

Ski

  • Ski pass vendor
  • Ski school
    Additional charge
  • Ski storage

Activities

  • Bicycle rental
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Cycling
  • Hiking
  • Games room
  • Skiing
  • Golf course (within 3 km)
    Additional charge

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Radio
  • Telephone
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Transport

  • Public transport tickets

Reception services

  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Smoke alarms
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
  • Minimarket on site
  • Shared lounge/TV area
  • Designated smoking area
  • Non-smoking throughout
  • Hardwood or parquet floors
  • Tile/marble floor
  • Heating
  • Laptop safe
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock

Accessibility

  • Upper floors accessible by elevator

Wellness

  • Steam room
  • Spa facilities
  • Hammam
  • Spa and wellness centre
  • Solarium
  • Fitness centre
  • Sauna

Languages spoken

  • German
  • English
  • French

House rules

Hotel Pollux takes special requests - add in the next step!
Check-in
From 15:00 to 22:00
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
2 years
Cot upon request
Free
Extra bed upon request
CHF 45 per child, per night
3+ years
Extra bed upon request
CHF 45 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCarte BleueMaestroCarte BlancheUnionPay credit cardCashCash

FAQs about Hotel Pollux